Dzintara Berzins
Bloomington,IN
Overview
5
5
years of professional experience
Work History
Associate
The Chocolate Moose
03.2023 - Current
- Communicated with co-workers and shift leads to get orders out efficiently
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Set up the store in the mornings before opening, making sure everything is clean, turned on, and ready for customers
- Swept, mopped, dishes, refilled/prepared food items and toppings for the night shift, to ensure a clean environment the next morning
- Engaged in friendly conversation with customer to better uncover individual needs.
Figure Skating Instructor
Bloomington Parks and Recreation
10.2019 - Current
- Taught young children (between ages 3-12 depending on the level) how to execute basic figure-skating skills, evaluating their progress at the end of each session
- Skills taught to students include gliding on ice, bending down, falling and getting up, turning, etc
- Helped put together a final show, exhibiting skills learned during the past season
- Created skating routines, helped to build set pieces and costumes, and organized the students to cooperate with each other
Sales Associate
Spirit Halloween
08.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Delivered energetic responses to customers in-store, going above and beyond to serve needs.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Beauty Advisor and Task Associate
Ulta Beauty
11.2021 - 10.2022
- Communicated with customers both in-person and via telephone, making sure to have had a positive experience with each person
- Adjusted inventory when needed, to ensure an accurate product count
- Sorted shipment boxes by product for another coworker to "run" so as to promote efficiency
- Packaged online orders
- Replenished empty areas or shelves where needed
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement
Textile Processor
Goodwill
08.2021 - 11.2021
- Sorted multiple boxes of clothes in given shift, so as to get through as many donations as possible
- Arranged clothing pieces on rack, tagging individually, and sizing on each tag, with one hour allotted for each rack
- Made sure that products were produced on time and were of good quality.
- Completed approximately 4-5 racks per shift
Education
Bachelor of Arts - Major: Psychology, Minor: Criminal Justice
Indiana University
Bloomington, IN05.2025
Skills
- Advanced German
- Time Management
- Proficiency in Google Docs, Drive, Sheets
- Proficiency in Microsoft Word, PowerPoint, Excel
- Attention to Detail
Timeline
Sales Associate
Spirit Halloween
08.2023 - 11.2023
Associate
The Chocolate Moose
03.2023 - Current
Beauty Advisor and Task Associate
Ulta Beauty
11.2021 - 10.2022
Textile Processor
Goodwill
08.2021 - 11.2021
Figure Skating Instructor
Bloomington Parks and Recreation
10.2019 - Current
Bachelor of Arts - Major: Psychology, Minor: Criminal Justice
Indiana University
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