E B
Phoenix,AZ
Summary
Experienced Laboratory Manager with 16 years of expertise in laboratory operations, quality assurance, and technical supervision. Adept at inventory and supply management, data analysis, and regulatory compliance. Proven leadership in recruiting, hiring, and team development.
Overview
10
10
years of professional experience
Work History
Laboratory Manager
Tenet Healthcare
Phoenix, AZ
11.2021 - Current
- Spearheaded the startup of an outpatient laboratory, overseeing operations, test validation, and workflow optimization
- Developed and implemented department policies and monitored quality and financial performance
- Managed staffing processes, including recruiting, hiring, and training
- Built strong relationships with vendors and internal departments
- Oversaw payroll, quality analysis, and service contracts
- Ensured compliance with claims, insurance protocols, and regulatory requirements
- Achieved a 100% passing score on COLA inspection, ranking in the top 5% nationwide
- Expanded laboratory partnerships by integrating 11 PCP and multispecialty clinics
Laboratory Supervisor
LabCorp
Seattle, WA
01.2020 - 01.2021
- Managed daily operations of the stat lab, ensuring efficiency and regulatory compliance
- Conducted data analysis reviews and implemented quality assurance measures
- Led staff hiring, training, and performance evaluations
- Supervised payroll processing using Kronos
Laboratory Technical Supervisor – Hematology & Blood Bank
Seattle, WA
01.2019 - 01.2020
- Supervised Hematology and Blood Bank departments, ensuring compliance and efficiency
- Recruited, trained, and evaluated staff
- Managed payroll and service contracts
Laboratory Technical Coordinator
Banner Health
Phoenix, AZ
01.2017 - 01.2019
- Managed inventory and departmental projects
- Trained new employees and oversaw technical error resolution
Laboratory Supervisor
Honor Health
Phoenix, AZ
01.2015 - 01.2017
- Led Hematology department operations and ensured compliance with CAP standards
Education
Bachelor’s Degree - Medical Technology
Skills
- Inventory & Supply Management
- Quality Assurance & Compliance
- Problem-Solving & Critical Thinking
- Data Collection & Analysis
- Customer Service & Vendor Relations
- Leadership & Team Management
- Recruiting & Hiring
- Laboratory Information Systems (LIS)
- Computer Skills
- PowerPoint, Excel, Outlook
- Pivot Tables, Timecards/Kronos
- Athena, Copia, Orchard
- Epic, Beaker
- Knowledge of: COLA, DHS, API, CAP
Lis System Conversions
- Epic Beaker LIS (Honor Health Hospital)
- Epic LIS (Blood Bank, University of Washington)
- NetLIMS (Sonora Quest Labs – Super User/Trainer)
- Orchard Harvest-Athena-Copia (Start-up lab integration)
- Sunquest, Cerner Millennium, WAM 5.02
Leadership And Projects
- Managed multiple laboratory departments, ensuring operational excellence.
- Spearheaded Epic and LIS system integrations for improved efficiency.
- Developed and implemented SOPs for multiple laboratory instruments.
Instruments And Technology
- Sysmex XN-Series
- Beckman Coulter LH780
- Stago Compact Max
- Bactec
- Vitros 5600
- Echo Galileo
- HaemoBank
Experience Summary
- Hematology/UA/Coagulation: 16 years
- Chemistry: 8 years
- Blood Bank: 5 years
- Microbiology: 5 years
Timeline
Laboratory Manager
Tenet Healthcare
11.2021 - Current
Laboratory Supervisor
LabCorp
01.2020 - 01.2021
Laboratory Technical Supervisor – Hematology & Blood Bank
01.2019 - 01.2020
Laboratory Technical Coordinator
Banner Health
01.2017 - 01.2019
Laboratory Supervisor
Honor Health
01.2015 - 01.2017