Edker Jenkins
Smyrna,GA
Summary
Results-driven Sales Professional offering over 20 years of success in sales, marketing, team leadership and planning. Drives competitive growth for branded products, with strong knowledge of Automotive trends, market conditions and customer buying habits. Proficient in growing categories, managing inventory and tracking results to optimize campaigns. Creative, self starter, forward-thinking and profit-minded.
Overview
22
22
years of professional experience
Work History
Brand Specialist
Audi Of South Atlanta
Atlanta, GA
05.2022 - Current
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
- Drove team revenue totals by bringing in top sales numbers.
Sales Associate
Butler Lexus Of South Atlanta
Atlanta, GA
03.2022 - 05.2022
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
- Drove team revenue totals by bringing in top sales numbers.
Brand Specialist
Audi Of Marietta
Marietta, GA
12.2014 - 01.2022
- Greeted customers on sales floor .
- Consulted with customers to assess needs, determine budget and describe vehicle options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Managed pricing negotiations and highly efficient sales processes.
- Promoted benefits of dealership to potential customers.
- Stayed up to date on all available new and pre-owned vehicles on lot.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Informed customers of current store promotions to encourage additional sales purchases.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained customer satisfaction score of over 950 through excellent service and follow up.
Sales Consultant
Cherokee Hyundai Of Kennesaw
Kennesaw, GA
12.2013 - 12.2014
- Increased overall revenue 5% from automotive sales through effective salesmanship and great negotiation skills
- Created detailed sales presentations to communicate product features and market data
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base
- Maintained sense of urgency in answering customer questions and requests through email or voice message
- Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings
- Provided sales and customer service assistance to walk-in traffic
- Increased profitability and pipeline development by leveraging multiple sales strategies and distribution channels
- Completed orders and organized product deliveries to meet customer timetables
- Stayed knowledgeable on latest automotive innovations and technological advancements through continuous training
Sales Manager
Thornton Road Kia
Lithia Springs, GA
04.2012 - 12.2013
- Supervised sales team of 15 people, stepping in to support employees and deliver smooth sales processes for clients
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction
- Developed and implemented comprehensive salesperson training program
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
- Pushed Automotive sales revenue to new levels with more than $78 million in yearly sales
Sales Associate
The Gap
Douglasville, GA
04.2012 - 06.2012
- Communicate information about quality, value and style of Gap products including style, fit, fabric, price, and care instructions
- Provide outstanding customer service
- Demonstrate peer coaching and facilitate training for new Sales Associates
- Utilize available Gap Brand resources, including store promotions and training, to create sales and build customer relationships
- Contribute to a positive work environment
- Demonstrated high degree of integrity and enforce/uphold all company policies
- Prepared merchandise for sales floor by pricing or tagging
- Engaged with customers to effectively build rapport and lasting relationships
- Helped customers locate products and checked store system for merchandise at other sites
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
Sales Supervisor
Banana Republic
Knoxville, TN
09.2010 - 04.2012
- Responsible for generating sales by engaging and connecting with customers to provide excellent service
- Utilize product knowledge to educate and inform customers and to build sales
- Responsible for shipment processing and receiving, replenishment, restocking, stockroom organization, and adhering to visual standards
- Responsible for driving results and enhancing customer experience by maintaining neat, clean and safe working and shopping environment
- Consistently treat all Banana Republic customers and employees with respect and contributes to positive work environment
- Promotes safe working and shopping environment and maximize customer shopping experience
- Uphold all company policies as outlined in Policy and Procedure Manual, including Code of Business Conduct and Employee Policy Guide.
- Corrected SKU issues and pricing discrepancies to increase accuracy of end-of-shift register drawer counts to 15%
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
Sales Associate
Ted Russell KIA
Knoxville, TN
06.2011 - 11.2011
- Responsible for meeting car sales quota, building customer relations and conducting proper vehicle delivery
- Optimize sales strategies to ensure exceptional customer satisfaction
- Made follow up calls to all customers and prospective customer
- Increased sales by offering advice on purchases and promoting additional products
- Solved customer challenges by offering relevant products and services
- Achieved perfect attendance and on-time record
President
Studio Couture
Detroit, MI
11.2000 - 01.2010
- Coordinated activities of non-merchandising departments, such as purchasing, credit, accounting and advertising, with merchandising departments
- Negotiated and approved contracts with merchandise suppliers
- Reviewed operating and financial statements
- Generated 15% increase in client accounts through implementation of effective market strategies across major search engine platforms
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership
- Hired and managed employees to maximize productivity while training staff on best practices and protocols
- Increased company growth through collaboration with sales and marketing departments
Education
No Degree - Fashion Design And Merchandising
The Art Institute of Pittsburgh
Pittsburgh, PA08.2018
Bachelors - Fashion and Retail Management Present
Fashion Institute of Technology
New York, NY03.1998
Diploma -
Cooley High School
Detroit, MI06.1990
Skills
- Sales Expertise
- Self Motivating
- Quantitative and Qualitative Analysis
- Problem Solving
- Team Collaboration
- Developing Presentations and Reports
- Data and Trend Forecasting
- Detail-Oriented
- Customer Service
- Marketing Strategies
- Client Relationship Management
- Strong Communication and Interpersonal Skills
Timeline
Brand Specialist
Audi Of South Atlanta
05.2022 - Current
Sales Associate
Butler Lexus Of South Atlanta
03.2022 - 05.2022
Brand Specialist
Audi Of Marietta
12.2014 - 01.2022
Sales Consultant
Cherokee Hyundai Of Kennesaw
12.2013 - 12.2014
Sales Manager
Thornton Road Kia
04.2012 - 12.2013
Sales Associate
The Gap
04.2012 - 06.2012
Sales Associate
Ted Russell KIA
06.2011 - 11.2011
Sales Supervisor
Banana Republic
09.2010 - 04.2012
President
Studio Couture
11.2000 - 01.2010
No Degree - Fashion Design And Merchandising
The Art Institute of Pittsburgh
Bachelors - Fashion and Retail Management Present
Fashion Institute of Technology
Diploma -
Cooley High School
Similar Profiles
Justin AntunesJustin Antunes
Team Leader at Audi South AtlantaTeam Leader at Audi South Atlanta
Akyriah Z SpearsAkyriah Z Spears
Audi Brand Specialist at Audi North AtlantaAudi Brand Specialist at Audi North Atlanta
Andre MoseleyAndre Moseley
Service Advisor at Audi South OrlandoService Advisor at Audi South Orlando