Emma Miller
Houston,TX
Summary
Overly committed Multi-Skilled Worker, offering several solid skills in a variety of areas. I excel in customer relations, with high customer satisfaction. Bringing a detail-oriented and decisive nature with sound judgment, excellent multitasking abilities, and a self-motivated personality. Comfortable working alone or working with teams to accomplish on-time and accurate clerical tasks.
Overview
3
3
Languages
1
1
Certification
10
10
years of professional experience
Work History
Cybersecurity Analyst
Outlier AI
Houston, TX
06.2024 - Current
- Monitored network traffic using SIEM tools to detect and respond to threats in real-time.
- Conducted vulnerability assessments and penetration testing to enhance system defenses.
- Collaborated with cross-functional teams to implement security policies and best practices.
- Assisted in incident response planning and execution to minimize the impact of breaches.
Independent Web App Developer
Mindrift
Houston, TX
03.2026 - 05.2026
- Designed and implemented scalable applications for data extraction and analysis.
- Conducted data modeling, performance and integration testing.
- Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.
Independent SAT Prepo Tutor
Self-employeed
San Angelo, TX
08.2019 - 12.2021
- Created and implemented tailored lesson plans to enhance student engagement and learning outcomes.
- Facilitated engaging tutoring sessions that improved student understanding and retention of complex subjects.
- Collaborated with parents and educators to create comprehensive support strategies for students.
Customer Service Supervisor
Big Lots
San Angelo, TX
01.2017 - 10.2019
- Supervised daily operations to ensure exceptional customer service and satisfaction.
- Trained and mentored staff on best practices in customer interaction and problem resolution.
Education
Bachelor of Science - Cyber Security
Southern New Hampshire University
Hooksett, NH05-2028
Bachelor of Science - Cyber Security
Southern New Hampshire University
Hooksett, NH05-2028
CS50 Introduction To Cybersecurity - Cyber Security
Harvard University
Cambridge, MA03-2025
Skills
- SIEM management
- Incident response
- Risk assessment
- Digital forensics
- Vulnerability assessment
- Network security
- Client engagement
- Multitasking
- Threat analysis
Certification
- CPR License - 2019-2025
Languages
English
Native or Bilingual
Spanish
Limited Working
Sign Language
Limited Working
Timeline
Independent Web App Developer
Mindrift
03.2026 - 05.2026
Cybersecurity Analyst
Outlier AI
06.2024 - Current
Independent SAT Prepo Tutor
Self-employeed
08.2019 - 12.2021
Customer Service Supervisor
Big Lots
01.2017 - 10.2019
Bachelor of Science - Cyber Security
Southern New Hampshire University
Bachelor of Science - Cyber Security
Southern New Hampshire University
CS50 Introduction To Cybersecurity - Cyber Security
Harvard University