Kiara Anderson
Chicago,IL
Summary
Performance-oriented Software Engineer with excellent understanding of multiple programming languages. Seeking an enriching role to apply analytical thinking, collaborate with cross-functional teams, deliver high-quality software solutions and stay updated with industry trends and best practices to drive efficiency and enhance user experiences.
Overview
5
5
years of professional experience
Work History
UX/UI Designer
Soul Ramen
05.2024 - 09.2024
- Developed and designed the concept of an African inspired Ramen eatery website for a restaurant owner
- Managed restaurant social media presence and increased social following by 50% every week
- Held consistent communication through weekly emails and monthly calls
- Took user surveys at business events and analyzed the research from surveys and responses to create a more intuitive design
UX/UI Designer
The Beauty Broker
03.2024 - 04.2024
- Created, led and managed objectives and schedules for a team of UX designers to develop and design a single page website for clients to have a seamless process to book hair appointments
- Improved the booking process for the owner by establishing a method for the clients to book through a third-party application that connects to the website
Associate Banker
BMO Harris Bank
01.2022 - 12.2022
- Focused on client-centered tasks such as educating customers on financial and account features that are personally fit to each customer's needs, which increased user satisfaction
- Advocating for the customer by explaining banking procedures to ensure self-sufficient usage of online banking
- Processed transactions and tax payments, while also sharing user-friendly products
- When necessary, I used third-party systems like Salesforce and CurrencyTeller to further increase customer satisfaction
Claims Support Clerk
Atlas Financial Holdings
03.2020 - 08.2020
- Remotely collaborated with multiple departments and cross-functional internal resources to assist with the coordination of daily work responsibilities
- Analyzed detailed information to dispatch company insurance adjusters to client locations
- Adapted to and applied new applications and software such as LexisNexis, and securely documented sensitive client information for each client case
Customer Service Representative
Midwest Title Loans
08.2019 - 02.2020
- Validated loan creditworthiness by qualifying and researching customer vehicle information, including title, registration, and vehicle history reports
- Originated vehicle loans, and collected and processed customer loan payments
- Managed local worksite responsibilities, including processing client mail, accepting courier deliveries, and keeping office inventory
- Thoroughly analyzed other avenues for customers to achieve creditworthiness and successfully complete loan payments
Education
Front-End Developer - Software Engineering
Coding Temple
01-2025
Associates Degree - Business Management
Rasmussen University
12.2018
Skills
- SQL
- HTML5
- CSS
- JavaScript
- React
- Typescript
- Knowledge of Python
- Understanding of SDLC
- Applying OOP principles
- Experience with GitHub
- Experience with Figma
- Experience with Figjam
- Knowledge of testing methodologies
- Knowledge in designing algorithms
- Proficiency in data structures
- Strong analytical skills
- Strong critical thinking skills
- Proficiency in JSON
- Knowledge of VSCode
- Experience in Agile development
- Familiarity with web technologies
- Familiarity with web frameworks
- Effective communication skills
- Effective collaboration skills
References
Available upon request
Timeline
UX/UI Designer
Soul Ramen
05.2024 - 09.2024
UX/UI Designer
The Beauty Broker
03.2024 - 04.2024
Associate Banker
BMO Harris Bank
01.2022 - 12.2022
Claims Support Clerk
Atlas Financial Holdings
03.2020 - 08.2020
Customer Service Representative
Midwest Title Loans
08.2019 - 02.2020
Associates Degree - Business Management
Rasmussen University
Front-End Developer - Software Engineering
Coding Temple
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