Clinton Dewberry
San Tan Valley,AZ
Summary
With a background as a U.S. Army Quality Assurance Specialist and a current role as a Pest Control Technician, I bring a strong attention to detail and a disciplined approach to my work. Over the course of a decade, I have been able to hone my skills in providing high-quality customer service, ensuring client satisfaction through effective communication and problem-solving. Furthermore, my military experience instills a commitment to standards and reliability, while my expertise in pest control showcases my ability to manage technical challenges and provide practical solutions. This combination of skills makes me highly effective in both operational and customer-focused roles.
Overview
14
14
years of professional experience
Work History
Pest Control Technician
Northwest Exterminating
Queen Creek, AZ
05.2024 - Current
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
- Drove to customer residences and places of business to inspect for pests.
- Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
- Complied with safety guidelines and regulations with during pest control processes.
Quality Assurance Specialist
U.S Army
03.2019 - 12.2020
- Maintained quality inspection records database.
- Presented written and oral documentation of investigations, surveys and field assignments.
- Trained line personnel on quality control procedures.
- Evaluated employees' compliance with personal hygiene standards and food industry's Good Manufacturing Practices.
- Inspected area restaurants to measure compliance with food safety and environmental health regulations.
- Informed management of concerns with production operations.
- Verified transportation and handling procedures met regulatory requirements.
Field Project Engineer
Allen Engineering Contracting Inc.
01.2017 - 03.2019
- Identified any key changes to project that could affect cost, completion date and customer relationship.
- Observed construction methods and installations, inspection and testing processes to maintain consistent progress.
- Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents.
- Identified major issues that could arise and provided solutions for these problems.
- Prepared documentation that would be used in requests for proposal.
Cashier
Sonic Drive-In
10.2015 - 12.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Auto Parts Specialist
O'Reilly's Auto Parts
08.2014 - 10.2015
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Served customers in-store and by telephone to answer questions and place orders.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Issued parts to technicians to complete customers' repairs.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
Courtesy Clerk
Safeway
07.2010 - 06.2012
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Maintained clean and tidy checkout area to optimize service delivery.
Education
Associate Of Arts - Communications
Grand Canyon University
Phoenix, AZHigh School Diploma -
Winslow High School
Winslow, AZ05.2012
Skills
- Critical Thinking
- Regulations Compliance
- Customer Relations
- Account Management
- Microsoft Office
- Multitasking
- Verbal Communication
- Time Management
- Leadership
- Dependable and reliable
- Safety Protocols
- Valid State driver's license
- Clean Driving Record
- Preventative Measures
- Adaptable
- Equipment and tools
- Property Inspection
- Data Entry
- Service Sales
Timeline
Pest Control Technician
Northwest Exterminating
05.2024 - Current
Quality Assurance Specialist
U.S Army
03.2019 - 12.2020
Field Project Engineer
Allen Engineering Contracting Inc.
01.2017 - 03.2019
Cashier
Sonic Drive-In
10.2015 - 12.2016
Auto Parts Specialist
O'Reilly's Auto Parts
08.2014 - 10.2015
Courtesy Clerk
Safeway
07.2010 - 06.2012
Associate Of Arts - Communications
Grand Canyon University
High School Diploma -
Winslow High School