Caremia Passmore
Garland,TX
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into organizational initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
17
17
years of professional experience
3
3
Educational Certifications
Work History
Professional School Counselor
Mesquite ISD
08.2022 - Current
- By continuously monitoring and adjusting intervention strategies based on student outcomes, have successfully enhanced the effectiveness of school-wide intervention programs. The data analysis indicates a 30% increase in program effectiveness since the implementation of this approach.
- Developed comprehensive guidance programs for diverse student populations, fostering positive school environments.
- Coached administration and staff effective conflict resolution techniques, promoting a more harmonious work environment for all staff members.
- Organized professional development opportunities for staff members related to mental health awareness and best practices in supporting student wellbeing.
- Served as a trusted adviser to the administration, providing guidance on complex employee relations matters and contributing to strategic workforce planning initiatives.
Operations Sales Lead
Ann Taylor Loft Incorporated
02.2015 - Current
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- The high-performance culture that was cultivated within the team resulted in a 20% increase in productivity, a 15% reduction in errors, and a 25% improvement in overall team morale. This was achieved through setting clear expectations, providing regular feedback, and recognizing achievements.
- Established strong rapport with clients through active listening techniques, understanding their unique needs, and anticipating customer needs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Processed and stocked merchandise by store standards.
Professional School Counselor
Dallas Independent School District
01.2014 - 07.2022
- Mentored aspiring counselors through intern supervision, sharing knowledge about best practices within the profession.
- Improved campus culture by fostering open communication and providing training on diversity, inclusion, and equitable practices.
- Evaluated employee engagement survey results and implemented strategic action plans to address areas of concern.
- Throughout the academic year, I worked with 11 teachers to assess the requirements of more than 200 students and devised appropriate interventions based on analyzed data and results. As a result, we observed a decrease of 23% in behavioral referrals..
- Encouraged social-emotional development through small group sessions focused on self-awareness, relationship-building, and decision-making skills.
- Enhanced student academic performance by providing individualized counseling and support services.
Education
Master of Science - Human Resources Management
Western Governors University
Salt Lake City, UT05.2025
Master of Arts (School Counseling) -
PRAIRIE VIEW A&M UNIVERSITY
Prairie View, TX05.2007
Bachelor of Arts (Sociology, Minor in History) -
PAUL QUINN COLLEGE
Dallas, TX05.2004
Skills
- Problem Solving
- Conflict Resolution /Mediation
- Collecting and analyzing data
- Effective Communication
- Cross-Cultural Competence
- Relationship Building
Affiliations
- SHRM-Student
Certification
References Available Upon Request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Professional School Counselor
Mesquite ISD
08.2022 - Current
Operations Sales Lead
Ann Taylor Loft Incorporated
02.2015 - Current
Professional School Counselor
Dallas Independent School District
01.2014 - 07.2022
Master of Science - Human Resources Management
Western Governors University
Master of Arts (School Counseling) -
PRAIRIE VIEW A&M UNIVERSITY
Bachelor of Arts (Sociology, Minor in History) -
PAUL QUINN COLLEGE
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