Jeffrey Padilla
Canyon Country,CA
Summary
Accomplished IT Manager with a proven track record at Hudson Pacific Properties - Sunset Studios, enhancing operational efficiency and cybersecurity through innovative IT solutions and technical troubleshooting. Expert in IT asset management and team development, I've significantly reduced downtime and improved system integration, demonstrating a strong ability to drive results and foster team growth. Diligent IT Manger with proven track record in managing IT infrastructure and leading cross-functional teams. Successfully implemented technology solutions that improved operational efficiency. Demonstrated expertise in project management and strategic planning.
Overview
12
12
years of professional experience
Work History
IT Manager
Hudson Pacific Properties - Sunset Studios
01.2020 - Current
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
- Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
Assistant Manager, IT
Hudson Pacific Properties - Sunset Studios
01.2019 - 01.2020
- Implemented cybersecurity measures to protect company data and maintain system integrity.
- Spearheaded efforts to migrate legacy systems onto modern platforms without disrupting daily operations.
- Reduced downtime by proactively identifying potential risks in the IT environment and implementing corrective actions.
- Managed vendor relationships to negotiate cost-effective contracts for software licensing, hardware purchases, and support services.
IT Technical Support Specialist
Hudson Pacific Properties - Sunset Studios
02.2018 - 01.2019
- Streamlined IT processes for increased efficiency and reduced downtime.
- Trained end-users on best practices for system usage, increasing their productivity and confidence in utilizing technology tools.
- Diagnosed complex technical problems, saving time and resources by providing effective solutions quickly.
- Employed remote support tools effectively for efficient troubleshooting of offsite issues.
Metro Systems Integrator
Whole Foods Market Inc
01.2013 - 01.2018
- Collaborated with vendors to secure high-quality products at competitive prices, optimizing budget utilization.
- Streamlined system integration processes by identifying bottlenecks and implementing efficient solutions.
- Played a key role in securing new business opportunities by presenting technical capabilities during client meetings and proposal presentations.
- Optimized resource allocation for projects by effectively tracking progress, adjusting schedules as needed, and reallocating resources when necessary.
Education
High School Diploma -
Hollywood High
Hollywood, CA08.2007
Skills
- IT Asset Management
- Network Administration
- Technical Troubleshooting
- Team Development
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
IT Manager
Hudson Pacific Properties - Sunset Studios
01.2020 - Current
Assistant Manager, IT
Hudson Pacific Properties - Sunset Studios
01.2019 - 01.2020
IT Technical Support Specialist
Hudson Pacific Properties - Sunset Studios
02.2018 - 01.2019
Metro Systems Integrator
Whole Foods Market Inc
01.2013 - 01.2018
High School Diploma -
Hollywood High
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