Valerie Jones
Atlanta,GA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Store Manager
Starbucks
06.2019 - Current
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Assistant Manager
Starbucks
10.2018 - 06.2019
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Education
Master of Science - Organizational Leadership
Brenau University
Gainesville, GA12-2024
Master of Arts - Communication
University of North Georgia
Dahlonega, GA12-2016
Skills
- Personnel development
- Store operations oversight
- Operational budgeting
- Operations
- Innovation management
- Scenario planning
- Training development
- Recruiting
Timeline
Store Manager
Starbucks
06.2019 - Current
Assistant Manager
Starbucks
10.2018 - 06.2019
Master of Science - Organizational Leadership
Brenau University
Master of Arts - Communication
University of North Georgia
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