Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking a
Timeline
Generic

Madeline Ventura

Miami,FL

Summary

Well-qualified Human Resources with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Dedicated Human Resources professional bringing 8 years of expertise in benefits administration, recruitment and staff development.

Overview

6
6
years of professional experience

Work History

Human Resources Recruiter/Manager

Nation Security
Doral, FL
01.2021 - Current
  • Recruited up to 10 a day.
  • Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
  • Facilitated communication and coordination between employees and management.
  • Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
  • Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
  • Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.

Human Resources Manager/Office Manager

Burke Construction
Doral Fl, FL
10.2017 - 03.2019
  • Conduct new hire orientation for all employees
  • Process payroll for 75 employee, child support and wage garnishments, and any additional deductions
  • Designed and generated all new employee packages
  • Updated new employee handbook
  • Enter all new hires in ADP/Paychex
  • Enter all new hires in Paychex
  • Manage all reports needed for trainings and finance
  • Manage all FMLA employees
  • Respond to all human resources inquiries from employees and management
  • Draft department specific employee announcement
  • Create reports as needed from Paychex for CEO
  • Implemented effective HR policies to ensure all practices follow labor and employment regulations
  • Translate in Spanish to employees’ letters or memorandum
  • Completed bi-weekly payroll for 75 employees.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

Human Resources Generalist

Golden Sands General Contractors
Miami, FL
02.2014 - 08.2017
  • Conduct new hire orientation for employees and orientation
  • Create offer letters for new hires
  • Perform key recruitment activities for employee and including job posting, screening, interviewing, prepare offer letters for employment, and process new hire documents
  • Process background checks level II, drug screening and I-9 verification for all new hires
  • Managed personnel files and tracked I-9 eligibility verifications at expiration
  • Reconcile benefit statements and process benefit invoices with Finance
  • Maintain accurate employee files, prepare new employee files, and process terminations
  • Administer benefit plans, including enrollments, changes, terminations, and payroll deductions
  • Designed and generated all new employee packages
  • Explain human resources policies & procedure to all employees
  • Enroll new hires in medical, dental and vision benefits; send COBRA notice during termination and FMLA
  • Process payroll, child support and wage garnishments, and any additional deductions
  • Enter all new hires in payroll system
  • Assist all managers, supervisor with payroll timesheets and any changes
  • Manage all reports needed for trainings
  • Follow up with all carriers for any adjustments and changes as needed in any invoices processed thru Human Resources Department
  • Create requisitions for new job postings
  • Manage all company events as needed (Birthdays, Christmas party, picnic, and other events request by SVP)
  • Respond to all human resources inquiries from employees and management
  • Conduct background paperwork for vendors
  • Assist compliance department with OSHA Trainings.
  • Assess employee performance and issue disciplinary notices
  • Explain human resources policies and procedure to all employees
  • Draft department specific employee announcement
  • Updated 100+ employee records and job assignments daily
  • Processed personnel action forms and coordinated such actions with other departments that included payroll

Education

Bachelor of Arts - Human Resources Management

Nova Southeastern University
Davie, FL
05.2010

MBA - Human Resources Management

Nova Southeastern University
Davie, FL
07.2023

Skills

  • Employee Relations
  • Management
  • Orientation & Onboarding
  • Training & Development
  • Paychex, ADP,
  • Time and Attendance
  • Organize Sexual Harassments Courses
  • Exit Interviews and Processes
  • Conflict Resolution
  • Problem Solving
  • Budget Administration
  • Unemployment Claims
  • Human Resource Management Software HRMS

Additional Information

Fluent in Spanish and English

Languages

Spanish
Native or Bilingual
English
Full Professional

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking a

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Timeline

Human Resources Recruiter/Manager

Nation Security
01.2021 - Current

Human Resources Manager/Office Manager

Burke Construction
10.2017 - 03.2019

Human Resources Generalist

Golden Sands General Contractors
02.2014 - 08.2017

Bachelor of Arts - Human Resources Management

Nova Southeastern University

MBA - Human Resources Management

Nova Southeastern University
Madeline Ventura