Summary
Work History
Skills
Timeline
Education
Generic

Janet Formanack

Phoenix,AZ

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Work History

Administrative Manager

Premier Pain & Wellness
07.2023 - Current
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration, and general liability
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and patients for continued compliance with associated regulations.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide the highest quality of care.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching, and patient satisfaction.
  • Spearheaded and implemented new projects to expand the scope of engagement.
  • Scheduled surgeries, managed pre-certifications, and verified insurance coverage.
  • Completed bi-weekly payroll for 35 employees

Executive Assistant to the CEO

Valley Pain Centers
01.2014 - 03.2023
  • Managed executive calendars, scheduling meetings and appointments, and coordinating travel arrangements to optimize time.
  • Handled confidential and sensitive information with discretion and tact.
  • Used advanced software to prepare documents, reports, and presentations.
  • Handled logistics, catering, agendas, and travel arrangements for meeting and event planning
  • Worked with senior management to initiate new projects and assist in various processes.
  • Streamlined operations and prioritized tasks, allowing staff to increase productivity.
  • Used QuickBooks to produce monthly invoices, reports, and other deliverables.
  • Volunteered to help with special projects of varying degrees of complexity
  • Handled confidential and sensitive information with discretion and tact

Case Manager II

Department Of Economic Security
01.1996 - 01.2014
  • Responsible for intake, assessment, and re-certification of food stamps, cash assistance, and medical AHCCCS
  • Processed thousands of cases over ten years with an accuracy rate of 95% or greater
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Assisted clients in navigating housing, legal services, and public benefits to gain access to valuable resources.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.

Skills

  • Organization and Multitasking
  • Relationship/team building
  • Scheduling and Calendar Management
  • Project Planning
  • Confidentiality and Discretion
  • Property management
  • Critical Thinking
  • Time management
  • Schedule Management
  • Commitment to quality and service
  • Strong problem solver
  • Payroll and Benefits Administration

Timeline

Administrative Manager

Premier Pain & Wellness
07.2023 - Current

Executive Assistant to the CEO

Valley Pain Centers
01.2014 - 03.2023

Case Manager II

Department Of Economic Security
01.1996 - 01.2014

Some College (No Degree) - Criminal Justice

Chandler Gilbert Community College

Education

Some College (No Degree) - Criminal Justice

Chandler Gilbert Community College
Gilbert, AZ

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Janet Formanack