Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Passionate about business success and seeking to provide an exceptional customer experience and assist in company growth.
Overview
8
8
years of professional experience
Work History
Office Manager and Executive Assistant
Champion Specialty Services LLC
03.2023 - Current
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Oversaw office inventory activities by ordering, stocking, and shipment receiving.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Learned and adapted quickly to new technology and software applications.
Maintained accurate financial records by reconciling accounts payable transactions regularly
Reduced invoice processing time with accurate data entry and timely vendor communication.
Processed invoices and employee expense reports with efficiency and accuracy, resulting in decreased discrepancies.
Oversaw company bank and line of credit accounts for division
Family Nanny
The Watson Family
08.2020 - 03.2023
Responsible for daily safety and personal care of children
Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
Transported children to and from school, and extra-curricular activities.
Assisted with light housekeeping duties as well as running errands.
Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Prepared meals and snacks for children
Retail Sales Associate
LABELS RESALE BOUTIQUE
11.2018 - 08.2021
Developed strong rapport with customers and created positive impression of business.
Listened to customer needs and desires to identify and recommend optimal products.
Educated customers on products to maximize benefits.
Collaborated with team members to meet and exceed monthly sales targets consistently.
Organized sales area and work station to showcase products and boost sales.
Managed efficient cash register operations.
Advertised company and products on social media
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Team Leader
Chick-fil-a
02.2016 - 09.2018
Conducted training and mentored team members to promote productivity and commitment to friendly service.
Improved efficiency of drive-thru operations by monitoring traffic flow and adjusting staffing as needed.
Facilitated smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours.
Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.
Maintained cleanliness and organization of dining area, ensuring a pleasant environment for customers.
Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
Oversaw cash management procedures, ensuring accuracy in transactions and reducing discrepancies in end-of-day reports.
Education
BBA - Management
Kennesaw State University
Kennesaw, GA
08.2022
Skills
Teamwork and Collaboration
Office Management
MS Office
Exceptional Communication
Time Management
Scheduling and calendar management
Customer Service
Administrative Support
Vendor invoice processing
Organizational Skills
Account Reconciliation
Report Preparation
References
Kelly Powers, President Specialty Services, 601-421-2974
Allison Youngblood, Store Manager, Labels Resale Boutique, 770-436-4800
Deborah Watson, 404-441-6502
Timeline
Office Manager and Executive Assistant
Champion Specialty Services LLC
03.2023 - Current
Family Nanny
The Watson Family
08.2020 - 03.2023
Retail Sales Associate
LABELS RESALE BOUTIQUE
11.2018 - 08.2021
Team Leader
Chick-fil-a
02.2016 - 09.2018
BBA - Management
Kennesaw State University
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