Proactive and caring worker with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress/Food Runner/Hostess
Amore Taste Of Chicago
10.2020 - Current
Waitress
Greeted customers, answered questions and recommended specials to increase profits.
Presented food and beverages to guests at tables.
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Food Runner
Double-checked meals placed in window against customer tickets for accuracy.
Memorized dining room floor plans and understood seat number system.
Assisted servers to optimize guest dining experience.
Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
Hostess
Greeted incoming guests to escort to assigned dining area and present menus.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Lil' Kickers Coach
Las Vegas Indoor Sports Complex
11.2021 - 06.2022
Instilled love of sport by helping players to fully understand and grasp the sport.
Developed training and exercise programs to meet the children's developmental requirements.
Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
Communicated rules and expectations to student athletes and performed necessary corrective actions.
Educated athletes in rules, strategies, and sportsmanship.
Conducted exercising drills to improve flexibility, stamina and strength of each player.
Camp Counselor
Saint Elizabeth Ann Seton
06.2020 - 08.2021
Helped campers build confidence and self-esteem through consistent guidance and mentoring.
Coordinated and led group activities for campers and counselors.
Monitored activities matched to individual and group abilities to keep campers safe.
Delivered set curriculum to team of campers to promote engaging and fun atmosphere.
Introduced new arrivals to other participants, explained facility rules and encouraged participation.
Education
Some College (No Degree) - Elementary Education PRE
University of Nevada Las Vegas
Las Vegas, NV
CDA (Child Development Associate Credential) -
CDAclass.org
Online Course
Skills
Positive Engagement
Relationship Building
Creative and Energetic
Positive Reinforcement
Customer and Service-Oriented
Coordination and Teamwork
Certification
Adult and Pediatric First Aid/CPR/AED
Timeline
Lil' Kickers Coach
Las Vegas Indoor Sports Complex
11.2021 - 06.2022
Waitress/Food Runner/Hostess
Amore Taste Of Chicago
10.2020 - Current
Camp Counselor
Saint Elizabeth Ann Seton
06.2020 - 08.2021
Some College (No Degree) - Elementary Education PRE
Director of Recruiting Operations, Project Management, and Training at U.S. Army 5th Recruiting Brigade HeadquartersDirector of Recruiting Operations, Project Management, and Training at U.S. Army 5th Recruiting Brigade Headquarters