Monae Shepherd
West Bloomfield,MI
Summary
Great and hardworking with experience in sales/retail for 3+ years. I'm very flexible and I possess great time management. Committed to excelling. I am very cooperative, I have amazing customer service skills, and I retain a positive attitude 24/7.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Rally House
Novi, MI
12.2023 - 02.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
Crew Member
Panera Bread
West Bloomfield, MI
07.2023 - 12.2023
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Adhered to health department regulations regarding food handling procedures.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Education
High School Diploma -
Mercy High School
Farmington Hills05-2024
Skills
- Promotional support
- Customer Needs Assessment
- Product Sales
- Retail loss prevention
- Sales Training
- Money Handling
- Problem-Solving
- Multi-tasking strength
- Flexible Schedule
- Service-oriented
- Excellent communication skills
- Strong oral and written communication skills
Certification
•Emergency Medicine Future Stars Workshop
•NSHSS member
Affiliations
- Base(Black Awareness Society for Education) club member
- Caddie
Accomplishments
- Future Medical Leaders Award of Excellence
Timeline
Sales Associate
Rally House
12.2023 - 02.2024
Crew Member
Panera Bread
07.2023 - 12.2023
High School Diploma -
Mercy High School