Brianna Spearman
Lithonia,GA
Summary
Enthusiastic and driven professional with a strong desire to excel in a leadership role within the administrative and authoritative field. Committed to delivering exceptional results through unwavering dedication and a proactive approach. Possessing a solid foundation in organizational management, problem-solving, and effective communication. Poised to contribute skills and expertise to drive operational efficiency and foster team success.
Overview
5
5
years of professional experience
Work History
Case Manager
Department of Family and Children Services
04.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Armed Security Supervisor
Allied Universal
12.2022 - 04.2024
- Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
- Respond to incidents and critical situations in a calm, problem solving manner
- Conduct regular and random patrols around the business and perimeter
- Working environments and conditions may vary by client site
- Delivering excellent customer service throughout the shift - every day & every shift
Assistant Site Director
Boys and Girls Club of Central Alabama
03.2020 - 07.2022
- Assist in the planning, organizing, and encouragement of participation in the overall program and services
- Oversee the club program in the absence of Site Director
- Support club staff in facilitation and implementation of programming related to academic excellence, healthy lifestyles, and good character/citizenship
- Track profilo program attendance and maintain reports as needed
- Participate in and assist with trainings
- Cultivate and maintain a welcoming inclusive, nurturing, educational, and safe club experience for participating youth
- Supervising youth in the program area
Education
Bachelor of Criminal Justice -
Miles College
Fairfield, AL07.2021
Skills
- Investment Portfolio Management
- Effective Conflict Resolution
- Security System Management
- Client Support
- Analytical Problem-Solving
- Verbal Communication
- Personal Accountability
- Analytical Problem-Solving
Accomplishments
Delta Sigma Theta Sorority, Incorporated.
Alpha Phi Sigma- Criminal Justice Honor Society
Timeline
Case Manager
Department of Family and Children Services
04.2024 - Current
Armed Security Supervisor
Allied Universal
12.2022 - 04.2024
Assistant Site Director
Boys and Girls Club of Central Alabama
03.2020 - 07.2022
Bachelor of Criminal Justice -
Miles College
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