Summary
Overview
Work History
Education
Skills
Objective
Hobbies
Languages
Timeline
Generic

Caroline Branco

Elizabeth,New Jersey

Summary

First generation college graduate that has experience working in retail for 5+ years. Able to build positive rapport, inspire trust and guide teams toward achievement of goals. Enjoy working with people and being of service to them. Seeking to explore and start a career in the Psychiatric Rehabilitation field.

Overview

4
4
years of professional experience

Work History

Selling Team Leader

American Eagle Outfitters, Inc
Elizabeth, NJ
07.2021 - Current
  • Conduct training and mentor 45 team members to promote productivity, accuracy and commitment to customer service.
  • Build strong relationships with customers.
  • Establish open and professional relationships with team members to resolve issues quickly.
  • Provide feedback and encouragement toward reaching sales goals.
  • Performed daily coaching and regular performance appraisals with associates.

Community Case Manager Intern

Mental Health Association Of Morris County
Parsippany, NJ
01.2021 - 08.2021
  • Referred and worked with seven consumers to appropriate community resources to meet treatment needs.
  • Worked with consumers to improve life choices.
  • Educated potential consumers on available services and processes to engage in program.
  • Assisted consumers with activities such as budgeting and picking healthy food choices.

Part-Time Sales Leader

American Eagle Outfitters, Inc
Elizabeth, NJ
08.2020 - 07.2021
  • Acquired and maintained full knowledge of product technical and functional aspects to better serve customers' needs.
  • Provided solutions for new and existing customers to meet unmet needs and resolve various issues.
  • Increased customer engagement to drive sales.
  • Collaborated with other leaders and associates to get results.

Lead Cashier

American Eagle Outfitters, Inc
Elizabeth, New Jersey
10.2018 - 08.2020
  • Processed cash, credit, debit transactions.
  • Coached new team members on POS system operation, customer service strategies and sales goals.
  • Educated new employees on register use, merchandising and customer service.
  • Helped customers complete purchases, locate items and join reward programs.
  • Reviewed and resolved differences between accounting information and cash drawer.

Education

Bachelor of Science - Psychiatric Rehabilitation And Psychology

Rutgers University
Piscataway, NJ
05.2022

Skills

  • Social
  • Flexible
  • Reliable
  • Empathetic
  • Considerate
  • Well rounded
  • Easy to get along with
  • Punctual
  • Fast learner
  • Decision making and enterprising
  • Helper
  • Coaching
  • Teamwork and collaboration

Objective

Seeking an entry level job in the Psychiatric Rehabilitation field. Seeking a job that involves working in the community with people who have a psychiatric diagnosis and working on their recovery.

Hobbies

  • Meditating during free time.
  • Exercising at the gym three to four times a week.
  • Journaling.

Languages

Spanish
Full Professional
Portuguese
Professional Working

Timeline

Selling Team Leader

American Eagle Outfitters, Inc
07.2021 - Current

Community Case Manager Intern

Mental Health Association Of Morris County
01.2021 - 08.2021

Part-Time Sales Leader

American Eagle Outfitters, Inc
08.2020 - 07.2021

Lead Cashier

American Eagle Outfitters, Inc
10.2018 - 08.2020

Bachelor of Science - Psychiatric Rehabilitation And Psychology

Rutgers University

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Caroline Branco