Ricardo Saavedra Taboada
Hawthorne,CA
Summary
With a proven track record at Huntley Hotel, I excel in delivering top-notch customer service and efficient transportation solutions. My expertise in safety management and problem-solving ensures client satisfaction and loyalty. Known for punctuality and flexibility, I significantly enhance operational efficiency and service quality, fostering strong client relationships and repeat business. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Punctual Driver with unprecedented talents in truck operations, loading, and unloading, and route coordination. Experience in operating and driving various trucks to transport goods and materials. Committed to ensuring delivery within specified timeframes. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.
Overview
25
25
years of professional experience
Work History
Driver, Food Delivery, Shopping and Delivery
Uber Eats, Lift, Doordash, Grubhub, Postmates.
01.2015 - Current
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Delivered goods and products to customer on time and in excellent condition.
- Followed all relevant traffic laws and safety regulations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
Chef, Supervisor, Driver, Waitress
Beach Pizza
04.2011 - 01.2015
- Developed creative and innovative menu items, resulting in increased sales and positive customer feedback.
- Maintained a clean and sanitary kitchen environment, ensuring compliance with health codes and regulations.
- Collaborated with front-of-house staff to provide seamless dining experiences for guests.
- Advanced employees'' professional growth through regular performance evaluations and constructive feedback sessions.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Valet Parking Manager
Huntley Hotel
10.2006 - 01.2011
- Developed strong relationships with key clients, fostering long-term loyalty and repeat business opportunities.
- Promoted a culture of teamwork and open communication within the department, boosting overall employee morale and job satisfaction levels.
Valet Parking Manager
Huntley Hotel
10.2006 - 01.2011
- Promoted a culture of teamwork and open communication within the department, boosting overall employee morale and job satisfaction levels.
- Developed strong relationships with key clients, fostering long-term loyalty and repeat business opportunities.
- Implemented strategies to enable team members to provide quality services to clients.
- Explained regulations, policies, or procedures to new-hires to confirm understanding and compliance.
- Resolved customer complaints or problems to decrease escalation issues to corporate.
- Evaluated employee performance in quarterly and annual reviews.
- Inspected equipment to maintain proper functioning during peak activity.
- Assigned duties or work schedules to employees for adequate shift coverage.
- Facilitated communication between team members, clients and families.
- Ordered materials, supplies or equipment for special projects.
- Spearheaded efforts to obtain necessary permits and licenses for the operation of valet parking services at various locations.
- Streamlined vehicle retrieval times by effectively managing valet team schedules and assignments.
- Ept accurate records of all transactions related to cash handling processes, minimizing discrepancies or potential losses due to theft or error.
- Implemented cost-saving measures by negotiating contracts with vendors for uniforms, equipment, and other necessary supplies.
- Conducted regular performance evaluations, offering constructive feedback to promote professional growth among team members.
- Reduced customer wait times with well-organized parking lot layouts and clear signage.
- Implemented strategic marketing initiatives, driving increased demand for valet services at local establishments.
- Boosted revenue through effective upselling of additional services such as car washes or detailing packages.
- Enforced safety protocols among staff members to minimize accidents and damages to customer vehicles.
- Developed strong relationships with clients by providing courteous and professional service at all times.
- Trained new team members in proper valet procedures, ensuring consistent high-quality service.
- Implemented tracking systems for keys and vehicles, reducing instances of lost or misplaced items.
Doorman
Fairmont Hotel
04.2004 - 07.2006
- Conducted regular inspections of common areas, reporting maintenance issues for prompt resolution.
- Demonstrated strong conflict resolution skills when addressing disputes between residents or guests in the building.
- Escorted guests into property and introduced to front desk or concierge personnel to maintain continuity of service.
- Enhanced building security by vigilantly monitoring entrance and exit points.
- Supported efficient move-in/move-out procedures for new tenants while minimizing inconvenience to other residents.
- Directed traffic and kept property frontage free for guests.
- Managed access control system, preventing unauthorized entry into the building.
- Monitored surveillance cameras regularly to ensure safety within the premises at all times.
- Coordinated with vendors for deliveries or services, ensuring minimal disruption to residents'' routines.
- Assisted in emergency situations, promptly contacting appropriate authorities when necessary.
Service Valet
Marriot Hotel
01.2000 - 02.2004
- Exemplified exceptional driving skills under various weather conditions while safely maneuvering guest vehicles within tight spaces or heavy traffic areas as necessary.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Provided punctual, polite valet services to uphold professional standards.
- Drove varied vehicles, including luxury and sports models, safely and legally.
- Entered guest vehicle information and location in computerized valet parking system.
- Inspected vehicles to verify condition ahead of customer returns.
- Handled cash, made accurate change and maintained balanced cash drawer.
- Safeguarded client property by diligently inspecting vehicles for damage upon arrival and departure.
- Enhanced customer satisfaction by promptly greeting and attending to their vehicle needs.
- Complied with company policies, local regulations, and safety protocols to maintain a secure working environment for staff and guests alike.
- Demonstrated professionalism and excellent customer service, resulting in repeat business from satisfied clients.
- Boosted team morale through active participation in regular meetings, contributing constructive feedback, and supporting coworkers in daily tasks.
- Provided exceptional support for special events, ensuring seamless guest experiences during high-volume periods.
- Answered guest's questions about property amenities and services.
- Built positive customer rapport for courteous, friendly and professional service.
- Prioritized safe, secure environments for guests and vehicles through vigilant patrols.
- Issued and collected claim tickets and processed valet parking fees.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Removed safety hazards, soiled items, and trash from customer areas.
- Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
- Adapted to varied vehicle models and sizes, demonstrating exceptional driving skills and spatial awareness.
- Trained new team members on company procedures, fostering a collaborative work environment built on shared knowledge and expertise.
Education
GED -
Hawthorne High
Hawthorne, CAGED -
El Camino College
Torrance, CA01-2008
Skills
- Problem-Solving
- Flexible Schedule
- Punctuality
- Safety Protocols
- Safety Management
- Commercial driving
Timeline
Driver, Food Delivery, Shopping and Delivery
Uber Eats, Lift, Doordash, Grubhub, Postmates.
01.2015 - Current
Chef, Supervisor, Driver, Waitress
Beach Pizza
04.2011 - 01.2015
Valet Parking Manager
Huntley Hotel
10.2006 - 01.2011
Valet Parking Manager
Huntley Hotel
10.2006 - 01.2011
Doorman
Fairmont Hotel
04.2004 - 07.2006
Service Valet
Marriot Hotel
01.2000 - 02.2004
GED -
Hawthorne High
GED -
El Camino College
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