Yeswanth Tella

• Created gathered and documented the business needs of various clients and stakeholders through various requirements gathering techniques
• Proficient in data migration using informatica, Apex Data Loader and other data migration techniques
• Experience in Data Conversion, Data Mapping, Data Repair, Data Quality checks, Data Migration, and Data Testing
• Implemented Service Cloud, and Community Cloud
• Possess knowledge on Field Service Lightning (FSL) setup, process life cycle, and object model
• Implemented Test Driven Development (TDD) and Test First Development (TFD) techniques for improving the speed, reliability, and accuracy of production code development
• Actively involved in the process of Administration, Implementation, Upgrades, Support, and Maintenance, Requirement Analysis, Design, Configuration, Customization, and involved End User Training in the event of enhancements.
• Proficient in using components outside Salesforce with Lightning Out and shared lightning out Apps with Unauthenticated users
• Improved data quality by implementing validation rules and customizing page layouts in Salesforce.
• Delivered front-end and back-end architecture and functionality by translating development requirements.
• Managed client applications through web services with SOAP protocol and REST architectural style.
• Supported organization-wide change management initiatives pertaining to the adoption of new features or enhancements within the Salesforce platform.
• Configured security settings and access controls within Salesforce orgs, safeguarding sensitive data from unauthorized access.
• Migrated Aura components to web components existed in the same application
• Extensive hands-on experience on Customizing top of Third-party managed packages and Unmanaged packages
• Applied Salesforce Lightning Design System (SLDS) Framework that provides look and feel to the Lightning web Components Experience
• Applied Design variations & custom Aura design tokens to the Base Lightning Components Aura components and Lightning web components
• Create page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages
• Implement pick lists, dependent pick lists, lookups, junction objects, master detail relationships, validation and formula fields to the custom objects
• Designed, developed, and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the VS Code
• Created new custom objects, custom fields, designed page layouts, developed triggers and conducted unit testing
• Created Workflow rules, Process Builder, Visual Flows and defined related tasks, email alerts, and field updates for Business Automation
• Leveraged APEX Controller to make a call for external requests to retrieve data from various API’s and displayed them on to the component
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications
• Created reusable lightning components on salesforce environment and configured with Standard components
• Minimized code in JavaScript Controllers by adding reusable functions in Helper Component
• Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features
• Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production
• Used refined global search in Lightning by developing Apex classes and Controllers
• Worked extensively with Salesforce.com Service cloud sharing model, user management, workflows, assignment rules, validation rules, records, dashboards, and Reports
• Architected solutions to meet business needs mostly within Salesforce.com Service Cloud
• Integrated Salesforce.com with External Applications like using SOAP/REST API based web services
• Worked on designing and developing Lightning Community Builder and developed Lightning Components
• Refactoring of code to fix the existing issues in the sequence of operations on real-time
• Worked closely with users to understand the issues and fix them.
• Develop test classes and maintain sufficient organizational code coverage.
• Authored code fixes and enhancements for inclusion in future code releases and patches.
• Assisted in troubleshooting technical issues related to Salesforce platform, providing prompt resolution to minimize downtime.
• Enhanced user experience by designing and implementing custom Salesforce solutions.
• Successfully migrated legacy systems to Salesforce platform, ensuring seamless integration between systems.
• Tested functionality, performed debugging and carried out modifications to conduct quality checks.
• Employed extract-transform-load (ETL) tool to migrate information from one database to another.
• Designed and developed forward-thinking systems that meet user needs and improve productivity.
• Supported existing integrated platforms and new integrations using third-party integration tools to enhance business processes and operations.
• Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.

Environment: SFDC, Apex, LWC, Salesforce Communities, Partner portals and Customer portals, Data Loader, Force.com, Lightning, Visual Force Pages, Triggers, Controllers, Email Services, Cases, Workflow, Validation Rules, Eclipse IDE Plug-in, Lightning Components, Lightning Web Components, Report Types, Reports, Custom Objects, Tabs, API, Sandbox data loading, Visual Studio Code.

• Created multiple flows to satisfy the Business requirements with custom Components in it for various purposes with future scope of enhancements
• Define and implement best practices for technical analysis, design, develop, test and implement solutions/applications with necessary customizations and integrations
• Integrating salesforce with external master data using SOAP & REST API and integrated web services by generating WSDL files to extract data from external systems to display in force.com
• Configured & developed the triggers, workflows, validation rules & having hands on the deployment process from one sandbox to other
• Implemented a REST Service for accessing the Salesforce Information by a third-party application
• Customized Salesforce.com User Profiles by setting Standard and Custom objects layouts, Custom App, Field-level Security, Permission Sets for client services and marketing
• Customized dashboards to provide daily forecasts and track opportunities, deal registrations and customer engagement
• Designed & developed the Visualforce page & Apex controller for the completed unit on PM console unit
• Involved in development of Time-based Workflow Rules, Triggers, Validation Rules, and other customizations with Salesforce.com
• Responsible for developing complex Custom Approvals processes
• Used Data Loader for data management in force.com platform
• Configured Chatter to track emails from Outlook to Salesforce by following a user.
• Collaborated with cross-functional teams to gather requirements for customized Salesforce solutions.
• Work closely with prospects/clients to identify technical requirements and technical infrastructure for CRM based enterprise solutions
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects
• Configured Chatter to track emails from Outlook to Salesforce by following a user
• Developed Apex Triggers, Apex Classes and Test Methods
• Developed various Custom objects, Tabs, Entity-Relationship data model, validation rules, Components
• Customized Reports to track usage for productivity and performance of business centers and their sales teams
• Created Visualforce Email Templates, Mail Merges and automated Email Process to send installation instructions to new and existing customers
• Involved in installing and configuring Managed and Unmanaged Packages
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects
• Used it to read, extract, and load data from the comma separated values (CSV) files.
• Reduced manual data entry efforts, automating workflows using Apex triggers and classes.
• Consistently met or exceeded project goals, delivering high-quality solutions within budget constraints.
• Elevated customer satisfaction levels through prompt resolution of escalated support tickets pertaining to application functionality.
• Improved data integrity by implementing validation rules and field-level security measures.
• Enhanced user experience by designing and implementing custom Salesforce applications.
• Tuned systems to boost performance.

Environment: SFDC, Apex, Data Loader, Force.com, Lightning, Flows, Aura Components, Import Wizard, Visual Force Pages, Triggers, Controllers, Email Services, Partner portals, Customer portals, Salesforce Communities, Cases, Workflow, Validation Rules, Eclipse IDE Plug-in, Components, Service cloud, Report Types, Reports, Custom Objects, Tabs, API, Sandbox data loading.

• Developed and configured Dashboards, Ad hoc Reports and Report Folders, Report Types for different user profiles based on the need in the organization
• Created multiple flows to satisfy the Business requirements with custom Components in it for various purposes with future scope of enhancements
• Maintained code components in Git Repository and deployed to integrated sandboxes using AutoRABIT
• Experienced with Communities by adding new fields and made some necessary modifications which required to work on lightning components
• Experienced with data mapping and migration of data from legacy systems to Salesforce.com Objects and fields
• Experience with developing and configuring Dashboards, Ad hoc Reports and Report Folders, Report Types for different user profiles based on the need in the organization
• Utilized field-level security alongside page designs to manage access to specific fields
• Worked on Flows, created multiple flows and used them in the Lightning components
• Created and maintained email reporting dashboards which are used by marketing teams to make delivery and content decisions
• Created folder structure to house marketing email templates and executed A/B testing on mail templates to improve engagement
• Configured and customized the Salesforce communities using Salesforce lightning template (partner central) to best suit the external users' needs
• Worked closely with marketing team to develop and implement various campaigns and tracking within SFDC teams
• Hands on experience with Communities by adding new fields and made some necessary modifications which required to work on lightning components
• Experience with customization of Salesforce Communities using Customer community portal & Partner community portal
• Good understanding of Partner portal (Partner Relationship Management)
• Customized salesforce partnering communities by using the community builder
• Involved in setup Continuous Integration in Salesforce Using SalesforceDX with Jenkins (SalesforceDx Jenkins Integration
• Created Self-Signed SSL Certificate and Private Key using opens to integrate with Jenkins
• Configured and integrated Jenkins with salesforce to run automate jobs
• Created workflow rules and defined related tasks, time triggered tasks, email alerts and field updates to implement business logic
• Provided ongoing SalesForce.com maintenance and administration services including periodic data cleansing, custom objects, workflow
• Designed and developed Apex Classes, Custom Controllers, Batch Apex, Asynchronous Apex, Apex Triggers, and Visualforce Pages for various functionalities
• Designed and deployed Custom Objects, Custom tabs, validation rules and Approval Processes, workflows for automating business logic
• Environment: Salesforce.com, Force.com, Data Loader, Apex Classes, Triggers, Visual force, Sales Cloud, Service Cloud, Dashboards, Data Migration, SOQL, SOSL, Workflow & Approvals, Custom Reports, Windows.

• Worked in Administration, Configuration, Implementation and Support of salesforce CRM and Salesforce SFA applications
• Defined and implement best practices for technical analysis, design, develop, test and implement solutions/applications with necessary customizations and integrations
• Lead Salesforce CPQ implementation project from start to finish, architecting the technical aspects of the sales workflow, order processing and contracting
• Demonstrate technical and subject matter expertise by presenting custom, scalable, and high-quality solutions on the Salesforce platform, providing hands-on technical design, solution architecture, and CPQ specific development tasks as well as create and maintain detailed technical documentation
• Own the CPQ module of the Salesforce organization, including all revenue-related calculations and data points
• Work with implementation partner to bring solutions to life and become an expert in a unique configuration and business process in order to maintain the solutions
• Create and manage Price Rules, Product Rules, Discounting, Product Setup and Configuration, Product Options, Quote Templates, and Advanced Approval Rules while designing for complex business use cases
• Own functional tasks and deliverables, including testing, documentation, reporting, support, and continuous improvement for the CPQ application
• Collaborate with business partners to identify and implement operational improvements, enhancements, and customizations that meet business requirements
• Leverage the CPQ application and Salesforce platform to improve processes and productivity, and make recommendations to support the rapid scaling of a high-growth organization
• Worked with External objects in Salesforce which is another feature introduced with lightning components.
• Setup Salesforce Health cloud environment and designed solutions on Organization wide.
• Experience managing large-scale full-life cycle implementations of Quote to- Contract (CPQ/ CLM) solutions.
• Implemented CPQ solutions using Steel brick CPQ and Contract Management (CLM) for various customers in industries.
• Strong understanding of Salesforce CPQ capabilities and limitations and can clearly communicate those to customers.
• Involved in workflows, process builders and deployments using change sets, GIT, Auto Rabbit build.
• Integrated CPQ system with multiple CRMs like Salesforce and CRM On Demand.
• Supported and improved sales cycles by implementing CPQ solutions effectively.
• Expert in STEELBRICK Product Configuration and Pricing Configuration with some advanced functionality of SFDC.
• Good with Product configuration, Price Rules, Constraint Rules, Categories, Price list, Quote Creation and few more complex pricings functionality using Workflow, STEELBRICK Approval Process, APEX, Visual Force and STEELBRICK Pricing Callback Class.
• Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects in lightning experience
• Customizing the Apttus product configurator and quote application according to business needs
• Created Reports and Dashboards to track Opportunity pipeline/Stages for Management visibility
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data
• Help users with Chatter teams/Groups and follow application as well.
• Created/Introduced new Record Types on Various Objects
• Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Reports and Dashboards
• Configured the settings and communication templates and granted high volume portal users to objects in customer portal.

Environment: Force.com Platform, Force.com IDE, Informatica, SAP, Master-Detail Relationship, Standard Objects, Custom Objects, Workflows and Approval process, List Views, Validation Rules, Profiles, Users, Public Groups, SOAP, REST, Permission Sets, SOQL, SOSL, Record Types, Page Layouts, Reports, Dashboards, Apex Data Loader, data loader.

• Customized user Roles, Role hierarchies, Profiles and Sharing settings to ensure that the protected data is available only to the authorized users
• Upgraded from Salesforce classic to lightning
• Used Apex API to execute flow and transactional statement.
• Involved in salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Visualforce Pages for lightning experience, Alternates for Java Script Codes, Sharing Visualforce pages between Classic and lightning.
• Involved in installing and configuring Managed and Unmanaged Packages.
• Worked with External objects in Salesforce which is another feature introduced with lightning components.
• Administered, Configured, and maintained Salesforce.com application User Profiles, Roles, Assigning Permissions, Generating Security Tokens, Validation Rule and Upgrade Installation.
• Worked with end users and business analysts for requirement gathering, analysis and provided design inputs.
• Implemented project technical design plan, conversions, Mapping, configuration of portions of the SFDC application.
• Working on community pages for Knowledge articles
• Developing the communities for customers, partners and guest users
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas
• Used Apex Data Loader to migrate data such as accounts, campaigns from different legacy systems
• Customized Reports and Dashboards for business use and added lightning components to lightning pages and record page
• Worked on Case Assignment Rules to direct the case to appropriate group such as Stories & PCS Central Support
• Administered, Configured and maintained Salesforce.com application User Profiles, Roles, Assigning Permissions, Generating Security Tokens, Validation Rule and Upgrade Installation
• Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Campaigns, Cases and Solution
• Created and configured Email templates, which were used by PCS Central users for approval processes and other field updates
• Customized Chatter objects and tabs to view progress and discussion on business process
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects
• Worked on different Sandboxes for development & testing; Involved in migrating the code to production instance in installments using Change Set
• Configured Chatter to track emails from Outlook to Salesforce by following a user
• Responsible for weekly and monthly Data Export, updates and backup for the organization
• Used Apex Data Loader to Insert, Update and Import data from Microsoft Excel into Salesforce.com
• Used field level security along with page layout to manage the visibility and accessibility of fields for different profiles
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization
• Integration of Sales cloud with external information systems using SOAP API web services
• Designed and developed solutions based on functional, migration and Integration requirements for SFDC platform

Environment: Saleforce.com platform, Data Loader, HTML, Custom Objects, Custom Tabs, Security Controls, Email Services, Sandboxes (Developer sandbox, Configuration only, Full sandbox), Blueprint, Confluence.

• The WTS project is initiated by the Quality department of Aegis as an internal requirement to track the reporting of the software developers and capture the metrics there by and analyze the same for the future requirements as part of quality function
• Involved in various stages of the project life cycle primarily design, implementation, testing, deployment and enhancement of the applications
• Involved in designing the system based on UML concepts which include data flow diagrams, class diagrams, sequence diagrams, state diagrams using Rational Rose Enterprise Edition
• Designed and developed web pages using JSP, HTML and used JavaScript for client-side validation
• Involved in design and development of the application in n-tier fashion based on MVC architecture standards and utilized Struts frame work
• Developed data model and stored procedures
• Used JDBC for communicating with the database
• Responsible for maintenance and production support of the application documented design and functional aspects of the application
• (2.0)