Talented Senior Project Manager with excellent client oversight and issue resolution talents. Highly effective overseeing multiple tasks and employees at once. Dedicated to detail-oriented leadership and goal-oriented planning.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Sr. Project Manager
Green Valley Painting
Fairfield, CA
05.2016 - Current
Oversaw internal and external projects by reviewing activities, maximizing efficiency and increasing collaboration and communication transparency.
Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
Kept project on schedule and within budget while serving as project leader.
Provided detailed scope of work proposals for interior, exterior, and commerical painting projects both new construction and repaint applications.
Outside Sales Representative
Kelly-Moore Paint Company Inc.
Vacaville, California
03.2014 - 05.2016
Established new accounts through cold calling and personal visits to potential customers.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges and security practices.
Prospected continuously for new potential customers and maintained robust conversion rate.
Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Built strong client rapport to establish diversified network of connections.
Managed territory budget to support development of regional and territory leads.
Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Store Manager
Kelly-Moore Paint Company Inc.
Fairfield, CA
08.2010 - 03.2014
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
Supervised guests at front counter, answering questions regarding products.
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Completed point of sale opening and closing procedures.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Coached sales associates on product knowledge by using wide variety of training tools.
Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Managed inventory control, cash control and store opening and closing procedures.
Rotated stock to achieve optimum appeal and minimize shrinkage.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assessed supplier quality to maintain tight cost controls and maximize business operational performance.