Knowledge of store processes and management of a store team of greater than 30 employees
Excellent communication skills with customers and employees
Fulfills requirements around sales
Well-developed team leading skills
Ability to satisfy customer needs in a friendly and efficient ways
Certified trainer
Responsible for the checkout process within stores, including responsibility for self-checkout terminals
Follow OSHA regulations
Mastered all departments in newly emerging grocery store in the US
Assists the store management with various tasks
Responsible for goods-in/goods out, managing store staff, schedules, store opening/closing, and ordering
Supervise, manage, and direct a team of 15 or more associates
Making productivity numbers weekly, inventory audits daily, cash audits daily, and sales goals weekly
Hiring.
Floor Manager
Amazon
10.2012 - 02.2017
Responsible for overseeing, engaging and developing 30 plus associates in the process path of receiving goods
Processing 100K plus units daily with accuracy and efficiency
Collaborate with other managers within the facility to maintain a healthy work flow for associates
Communicate barriers and provide constructive feedback daily to senior management to help with process improvements
Managed up to 500+ associates during Peak season
Traveled to California, New Jersey to open new facilities.
Education
Associate's degree in Child Development -
John Tyler Community College
Virginia
12.2019
Associate of Applied Science in Medical Technology -
Coastal College
Hammond, LA
12.1994
Skills
2 months of classroom training for new Amazon facilities
Teaching for all new associates
Required 6 weeks of intense training in New Jersey
Assistant Manager Experience
Certification
ServSafe
Certified Medical Assistant
Central Service Tech, 05/01/89, 05/01/91, Sterilized/decontamination of medical instruments, Completed surgery trays, Pick up instruments/equipment for surgical floors, Restocked medical supplies to surgical floors, Dispatched for surgical floors
Timeline
Assistant Manager
Lidl-US
02.2017 - Current
Floor Manager
Amazon
10.2012 - 02.2017
Associate's degree in Child Development -
John Tyler Community College
Associate of Applied Science in Medical Technology -
Contract Specialist (1102) - Federal Government at Department of Defense - DLAContract Specialist (1102) - Federal Government at Department of Defense - DLA