Powder Point
Bethany Silverness
Sales Consultant
Foley,MN
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within the plumbing industry for over 15 years. Proven track record in exceeding sales goals, growing business and expanding client base. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Hardworking employee enthusiastic about learning many fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
14
14
years of professional experience
Work History
Sales Consultant
Goodin Company
Minneapolis, MN
07.2013 - 03.2022
- Created detailed sales presentations to communicate product features and market data.
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Oversaw daily outbound calls to identify services that address primary needs.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Followed up with existing customers to provide additional support and address concerns.
- Stayed knowledgeable on latest plumbing brands innovations and technological advancements through continuous training.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Maximized customer retention by resolving issues quickly.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives.
- Increased overall revenue 50%% from showroom sales through effective salesmanship and great negotiation skills.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
Sales Consultant
SPS Company
St Louis Park, MN
01.2008 - 06.2013
- Created detailed sales presentations to communicate product features and market data.
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Oversaw daily outbound calls to identify services that address primary needs.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Followed up with existing customers to provide additional support and address concerns.
- Stayed knowledgeable on latest brands innovations and technological advancements through continuous training.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Maximized customer retention by resolving issues quickly.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Increased profitability and pipeline development by leveraging multiple sales strategies and distribution channels.
- Maintained organized, presentable merchandise to drive continuous sales.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
Education
GED -
Home Schooled
Otsego, MNSkills
Product and service knowledge
Software
Excel
Word
Gui
Timeline
Sales Consultant
Goodin Company
07.2013 - 03.2022
Sales Consultant
SPS Company
01.2008 - 06.2013
GED -
Home Schooled
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