JIE Chen
KATY,TX
Summary
Dedicated guest service professional with a proven track record in customer relations and problem-solving. Highly skilled in maintaining accurate records while fostering a welcoming atmosphere for clients. Recognized for outstanding communication abilities that enhance customer satisfaction. Aiming to leverage expertise to contribute to team success in a dynamic environment.
Overview
1
1
year of professional experience
Work History
Customer Service and Marketing
Ustar Education
Houston, TX
04.2022 - 11.2022
- Maintained high editorial standards at Hainan Oriental Women's Magazine between 2006-2014.
Education
Editing And Publishing
Peking University
BeiJing, China06-2010
Media Studies
Hainan Vocational University
HaiKou, China06-2006
English
Houston Community College
Houston, TXSkills
- Customer assistance and interaction
- Problem-solving skills
- Oral and writing communication
- Proficient in using office software
Languages
Chinese (Mandarin)
Native/ Bilingual
English
Professional
Timeline
Customer Service and Marketing
Ustar Education
04.2022 - 11.2022
Editing And Publishing
Peking University
Media Studies
Hainan Vocational University
English
Houston Community College
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