Adept at managing complex projects and leading cross-functional teams, I significantly enhanced operational efficiency and safety compliance at Home Maintenance and Repair. Leveraging strong problem-solving abilities and attention to detail, I fostered long-term client relationships and consistently delivered projects within budget, achieving a notable increase in repeat business.
Overview
24
24
years of professional experience
Work History
Contractor
Home Maintenance and Repair
01.2001 - Current
Delivered high-quality work on time and within budget, earning positive feedback from clients.
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
Consulted with customers to assess needs and propose optimal solutions.
Established long-term relationships with clients, resulting in increased repeat business.
Kept site work safe and in line with budget, schedule, and applicable building codes.
Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
Collaborated with cross-functional teams to ensure seamless project execution and delivery.
Reduced client complaints by implementing a more effective customer service strategy.
Correctional Officer
Grafton Correctional Institute
10.2010 - 02.2012
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Conducted routine and emergency head counts.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Enhanced facility security by conducting regular inspections and addressing potential risks.
Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
Observed behavior of residents individually and in groups.
Completed intake paperwork, fingerprints, and searches.
Field Artillery Cannon Crewmember
Marine Corps
05.2006 - 02.2010
Reduced miscommunication errors by conducting thorough equipment inspections and maintaining clear communication with fellow crewmembers.
Facilitated timely decision-making by providing accurate information on enemy positions, distances, and terrain features.
Executed rapid response actions during time-sensitive situations to achieve mission objectives under high-pressure conditions.
Maximized operational readiness by performing regular maintenance on artillery equipment, vehicles, and individual protective gear.
Directed supporting fire to suppress enemy fire and allowed troops to maneuver in area.
Deployed and maintained rifles, machine guns, grenades and rocket launchers in offensive and defensive operations.
Maintained complete accountability during redeployment of sensitive communication equipment.
Contributed to unit cohesion by actively participating in team-building activities and fostering a positive working environment among diverse personnel groups.
Exemplified professionalism during deployments by maintaining a high level of physical fitness, mental resilience, and adherence to military standards.
Contributed to successful missions by providing precise calculations for elevation, deflection, and range adjustments.
Supported leadership decisions through effective participation in briefings, debriefings, and after-action reviews following engagements or exercises.
Collaborated with other military units to provide coordinated fire support, leading to enhanced overall effectiveness in joint operations.
Safeguarded classified information by strictly adhering to security protocols, ensuring operational integrity and preventing unauthorized access or disclosure.
Assisted in the development of junior crewmembers through mentorship and guidance on tasks such as gunnery techniques and tactical movement procedures.
Promoted a culture of accountability within the team by enforcing disciplinary measures when necessary according to Army guidelines.
Enhanced accuracy in target acquisition by diligently utilizing field maps, aerial photography, and digital data.
Consistently met training objectives by actively participating in drills and exercises designed to enhance unit proficiency in field artillery tactics.
Conducted comprehensive risk assessments before each mission to minimize potential hazards for the crew and equipment during operations.
Improved team efficiency by implementing strategic communication and coordination methods during artillery operations.
Confirmed gun line safety and assisted in calibration of weapons systems.
Efficiently oriented and fired weaponry to smoothly eliminate enemy positions, vessels, and personnel.
Coordinated with other military units and agencies to support operations and align with mission.
Supervised assembly and placement of large-scale artillery systems prior to launch.
Completed inspections and any basic repair need to uphold strict performance standards.
Conducted risk assessments for artillery and missile operations to avoid harm to personnel and equipment.
Researched trends to maintain up-to-date knowledge of advancements in artillery and missile technology.
Loaded and fired ammunition from multiple launch rocket systems and Howitzers, targeting enemy forces.
Assisted with real-time intelligence collection by conducting field reconnaissance operations.
Monitored and evaluated performance of artillery and missile systems during operations to identify areas for improvement.
Education
High School Diploma -
Brookside High School
Sheffield Lake, OH
01-2003
Skills
Attention to detail
Customer service
Time management
Problem-solving
Worksite safety
Safety compliance
Residential construction
Project management
Painting and finishing
Schedule management
Drywalling
Equipment Repair
Subcontractor oversight
Cost control
Roofing
Legal compliance
Cost estimation
Equipment management
Residential construction specialist
Building codes and regulations
Site supervision
Contract bidding
Invoicing and billing
Client management
Client communication
Accomplishments
Documented and resolved [Issue] which led to [Results].
Achieved [Result] by completing [Task] with accuracy and efficiency.
Collaborated with team of [Number] in the development of [Project name].
Achieved [Result] by introducing [Software] for [Type] tasks.
Resolved product issue through consumer testing.
Supervised team of [Number] staff members.
Timeline
Correctional Officer
Grafton Correctional Institute
10.2010 - 02.2012
Field Artillery Cannon Crewmember
Marine Corps
05.2006 - 02.2010
Contractor
Home Maintenance and Repair
01.2001 - Current
High School Diploma -
Brookside High School
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