Elias Wesbrock
Virginia Beach,VA
Summary
Widely varied background, allowing for ease of learning in a timely fashion and adaptability under any circumstances necessary.
Overview
10
10
years of professional experience
Work History
Hand Packer
Defender Services Inc
Hillsville, United States
06.2021 - 12.2022
- Protected materials for transport by correctly packaging products in boxes and crates.
- Minimized waste and reduced volume of packaging materials used to prepare shipments.
- Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
- Maintained compliance with company safety policies and called violations to attention of management.
- Reviewed orders by inspecting labeling, packaging and contents.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Appointment Setter
Ion Solar
Hampton, VA
02.2021 - 05.2021
- Acted as first point of contact and set appointments for prospective clients.
- Set appointments with salespeople and potential customers.
- Entered daily data in computer systems and documented office activities.
- Answered phone calls and answered questions from potential customers.
- Established and maintained client rapport by utilizing quality customer service.
- Balanced employee availability, customer schedules and maximum load levels when scheduling appointments.
Development Manager
Phoenix Solutions
Virginia Beach, VA
05.2020 - 01.2021
- Directed product development efforts using industry-specific tools to increase sales and overall company productivity.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Worked with internal and external businesses and led cross-functional teams to develop intricate business plans.
- Monitored product pricing and legal requirements.
- Implemented new learning strategies depending upon employees' skill levels.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Directed field training to enhance participants' skills.
Kitchen Staff
Lee-Mar 0's
Summerville, SC
03.2020 - 05.2020
- Made food according to standard recipes with requested changes for customer satisfaction.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
- Worked assignments for different kitchen stations and specialized in fries, breading, grilled hamburgers and pancakes.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Plated hot meals and salads in aesthetically pleasing arrangements.
- Learned other teammates' work tasks to train as backup.
- Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
In-Store Associate
Red Barn/Market Express
Virginia Beach, VA
06.2019 - 12.2019
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Circulated assigned areas of sales floor to identify customer service opportunities and coordinate display maintenance.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Informed customers of current store promotions to encourage additional sales purchases.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Cleaned and maintained fryers and grills to keep appliances in working condition.
- Communicated closely with servers to fully understand special orders for customers.
- Read food order slips or received verbal instructions to properly prepare and cook food.
- Stored food in designated containers and storage areas to prevent spoilage.
- Washed, cut and prepared foods designated for cooking.
- Prepared food items such as meats, poultry and fish for frying purposes.
- Tested temperatures of food at specified intervals by using food thermometers.
Groundskeeper/Groundskeeper/Maintenance Technician
Holiday Trav-l-park
Virginia Beach, VA
02.2019 - 06.2019
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Operated garbage compactor and separated trash for sanitation pickup.
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
- Reviewed blueprints and specifications to identify most effective ways to approach projects.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
Cook
Sonic Drive In
Virginia Beach, VA
08.2018 - 01.2019
- Inspected appliances, commercial fryers, and ovens to verify proper working order.
- Maintained central standardized recipe and ingredient repository with nutritional and cost information.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
In-Store Associate
Shell Gas Station
Virginia Beach, VA
06.2018 - 09.2018
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Circulated assigned areas of sales floor to identify customer service opportunities and coordinate display maintenance.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Informed customers of current store promotions to encourage additional sales purchases.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Dishwasher
HOT Tuna Bar And Grill
Virginia Beach, VA
01.2018 - 06.2018
- Stepped into additional roles during busy times to boost coverage of important stations.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Increased machine efficiency by scraping and pre-washing dishes.
- Gently moved glassware, crystal and other delicate items to prevent breakage.
- Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
- Effectively scrubbed and scoured pots and pans using soap and steel wool products to remove burnt-on food.
Stocker
Food Lion
Virginia Beach, VA
10.2017 - 12.2017
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Attended and participated in sales meetings to stay abreast of current offers and product issues.
- Operated RF scanners to track merchandise and verify contents of containers.
- Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Helped customers locate desired items and transfer oversized items to vehicles.
Line Cook
Caliente Cantina/Americana Roadside Grill
Virginia Beach, VA
04.2017 - 10.2017
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Handled portion control activities according to specified instructions provided by chef.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Transitioned between breakfast and lunch service.
- Grilled meats and seafood to customer specifications.
Front Desk Receptionist
Raintree Hotel
Dubai, United Arab Emirates
02.2016 - 02.2017
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Explained details regarding property to acclimate patrons to resort environment.
- Transcribed phone messages and relayed to appropriate personnel.
- Kept accounts in balance and ran daily reports to verify totals.
- Protected guest valuables with main safe or in individual boxes to maximize security.
- Planned coverage needs and organized services to support incoming special events.
Marketing Manager/Assistant
Grace Of Eve, FZE
Abu Dhabi, United Arab Emirates
06.2014 - 12.2016
- Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Boosted affiliate revenue by leveraging diverse channel strategies and growth-focused initiatives.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Transformed corporate website and social media platforms to better engage customers and promote sales.
- Coordinated with sales representatives during customer interactions, driving sales and partnerships to increase revenue.
- Compiled product, market and customer data to generate informed sales and profit projections.
- Oversaw and adhered to communications department budget.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
- Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach.
- Grew new business connections by strategically networking with industry experts.
Front Desk Receptionist
Al Diar Dana Hotel
Abu Dhabi, United Arab Emirates
12.2014 - 01.2016
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Explained details regarding property to acclimate patrons to resort environment.
- Transcribed phone messages and relayed to appropriate personnel.
- Protected guest valuables with main safe or in individual boxes to maximize security.
- Planned coverage needs and organized services to support incoming special events.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Promoted local entertainment and sporting events and offered details to assist patrons.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Cashier
Burger King
Abu Dhabi, United Arab Emirates
04.2014 - 07.2014
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Completed inventory counts and ordered merchandise.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Maintained cash drawer of 3,000 AED or more per shift.
Cook
Hardee's
Virginia Beach, VA
10.2012 - 03.2014
- Maintained central standardized recipe and ingredient repository with nutritional and cost information.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Managed kitchen staff, supervised preparation of foods ,and explained steps for readying specialty items.
- Reduced restaurant's annual food and labor costs through proper budgeting, scheduling and management of inventory.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Communicated closely with servers to fully understand special orders for customers.
Education
High School Diploma -
Frank W. Cox High School
Virginia Beach, VA06.2014
Skills
- Container Building and Sealing
- Clear Communication
- Critical Thinking
- Time Management
- Documentation and Recordkeeping
- Sorting and Staging
- Heavy Lifting
- Reliable and Punctual
- Defective Materials Processing
- Willingness to Learn
- Food plating and presentation
- Institutional and batch cooking
- Recipes and menu planning
- Food spoilage prevention
- Beautiful presentation of food
- New hire training
- Kitchen equipment operation and maintenance
- Sod Laying
- Chemical Application
- Trimming and Edging
- Tree Pruning and Removal
- Lawn Mowing
- Weeding and Grubbing
- Customer Service
- Litter Removal
- Water Use Optimization
- Sidewalk and Driveway Upkeep
- Relationship Building
- Cash Analysis
- Financial Projections
- Fixed Assets Management
- Microsoft Office
- Product Promotion
- Marketing Program Management
- Service Promotion
- Performance Evaluations
- Strategic Marketing
- Product Development Budgeting
- Product Development Consultations
- Pricing Strategies
- Hardware Installation
- Software Installation
- IT Management
- Network Architecture
Languages
English
Dutch
Arabic
Timeline
Hand Packer
Defender Services Inc
06.2021 - 12.2022
Appointment Setter
Ion Solar
02.2021 - 05.2021
Development Manager
Phoenix Solutions
05.2020 - 01.2021
Kitchen Staff
Lee-Mar 0's
03.2020 - 05.2020
In-Store Associate
Red Barn/Market Express
06.2019 - 12.2019
Groundskeeper/Groundskeeper/Maintenance Technician
Holiday Trav-l-park
02.2019 - 06.2019
Cook
Sonic Drive In
08.2018 - 01.2019
In-Store Associate
Shell Gas Station
06.2018 - 09.2018
Dishwasher
HOT Tuna Bar And Grill
01.2018 - 06.2018
Stocker
Food Lion
10.2017 - 12.2017
Line Cook
Caliente Cantina/Americana Roadside Grill
04.2017 - 10.2017
Front Desk Receptionist
Raintree Hotel
02.2016 - 02.2017
Front Desk Receptionist
Al Diar Dana Hotel
12.2014 - 01.2016
Marketing Manager/Assistant
Grace Of Eve, FZE
06.2014 - 12.2016
Cashier
Burger King
04.2014 - 07.2014
Cook
Hardee's
10.2012 - 03.2014
High School Diploma -
Frank W. Cox High School