Yessica Fuentes
Medical Biller/Receptionist
Pomona,CA
Summary
Very detail-oriented, friendly person with background in various office settings. Knowledgeable about service and clerical requirements.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Receptionist
My Family Medical Group
Chino , CA
03.2021 - Current
- Verified insurance for HMOs, PPOs, Medicare, patients via insurance portals, via phone and via fax.
- Send copy of bill for patient to pay.
- Collect payments from patient account.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
- Received and routed business correspondence to correct departments and staff members.
- Responded to inquiries from callers seeking information.
Medical Biller/Receptionist
Galloni Enterprise Medical Group
Los Angeles, CA
03.2015 - 10.2018
- Prepared billing statements for patients and verified correct diagnostic coding.
- Posted surgical charges for practice providers.
- Collected payments and applied to patient accounts.
- Gathered information from multiple sources to simplify billing and organize accounts.
- Trained new employees on multiple medical billing programs and data entry software.
- Verified insurance for HMOs, PPOs, Medicare and Medi-Cal patients via insurance portals, via phone and via fax. Submitted authorizations for specialty services such as; physical therapy, radiology, DME, medication and follow-up visits.
- Scheduled follow-up and initial appointments as requested by medical provider and patient.
- Recorded and updated financial information into EMR system.
- Handled high volume multi-line inbound calls; reviewed and routed messages to appropriate staff and physicians
- Filed and updated patient information and medical records.
Receptionist
Chaparral Medical Group
Pomona , CA
06.2014 - 06.2015
- Verified eligibility for Medicare, Medi-Cal, HMO and PPO patients using various insurance portals.
- Scheduled initial and follow-up appointments
- Answered high volume multi line inbound phone calls and directing the call to the appropriate staff.
- Open and date stamp general correspondence
Medical Insurance Biller- Internship/Externship
Grand Medical Group
Montclair , CA
12.2013 - 02.2014
- Worked on Claim Status
- Verified Insurances for Workers Comp patients
- Posted EOB
- Sorted mail and filed patient charts.
- Called hospitals for Op Reports, history and physical
Education
High School Diploma -
Mission Independent Studies
Pomona 08.2006 - 06.2010
Diploma - Medical Insurance Biller
North-West College
Pomona 07.2013 - 02.2014
Skills
Fast learner
undefinedTimeline
Receptionist
My Family Medical Group
03.2021 - Current
Medical Biller/Receptionist
Galloni Enterprise Medical Group
03.2015 - 10.2018
Receptionist
Chaparral Medical Group
06.2014 - 06.2015
Medical Insurance Biller- Internship/Externship
Grand Medical Group
12.2013 - 02.2014
Diploma - Medical Insurance Biller
North-West College
07.2013 - 02.2014
High School Diploma -
Mission Independent Studies
08.2006 - 06.2010
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