Shawn Cass

Versatile Administrative Coordinator offering 23 years of proven success adapting to a variety of roles. Highly efficient and focused with good multitasking, problem-solving and organizational abilities.

• As requested by the Executive Director, I archived and catalogued 50 years of confidential client files to prepare for construction of the 2nd floor. Completed the project 2 weeks ahead of schedule.
• Physically organized and created operating procedures for a transitional housing community for unhoused women.
• Notarized over 100 adoptions. Continue to have contact with families after their adoption as well as supporting birth parents and adopted persons years after their placement through search and reunion.
• Created and hosted an agency picnic for adoptive and biological families for 20 years.
• Maintained historical adoption records dating back to 1902 and foundling home records to 1880.
• Expanded the longest continual donation project, The Traveling Crib, to 22 parishes and 2 school to provide a constant stream of donations to pregnant women.
• Annually provide Christmas gifts to low income children. Coordinate with donors and clients. In 2021, we provided gifts to 350 children.
• Build 6 libraries and 4 computer labs in low income housing developments.
• Created and present a 30 day onboarding presentation to new employees to assist them with procedures, policies, and company expectations.
• Worked with Quality Assurance to create agency policies and procedures, workflow for client case files, and systems for maintaining the files.
• Team collaboration to design and implement a mental health counseling program for low income and uninsured clients.