Austin G. Stanberry
Jackson,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Enzo's Pizzeria & Restaurant
Jackson, NJ
06.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Inspected vehicle equipment and supplies and corrected problems and safety hazards prior to each shift.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
- Developed and maintained professional relations between customer, store personnel and company.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Coordinated work of team of drivers delivering across local area.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Processed payments, made change and provided receipts.
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Maintained positive relationships with customers to promote continued business opportunities.
- Immediately addressed problems with customers to promote speedy resolution.
- Communicated regularly with dispatcher for delivery route details and changes.
- Kept location vending machines well stocked and emptied of excess funds to protect financial investments.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Lawn Mower
Jackson, NJ
03.2016 - Current
- Removed rocks and other items from lawn for mower safety and clean appearance.
- Applied weed and pest control chemicals to lawns, protecting grass growth and improving appearance.
- Maintained healthy lawns using tractor attachments such as mower deck and fertilizer spreader.
- Used hand and power tools to maintain plantings and green spaces.
- Mowed grass and put down grass seed to promote growth.
- Applied pest control substances to eradicate weeds and other pests affecting plant life.
Bass Player
Jackson Memorial High School Jazz Ensemble
Jackson, NJ
09.2018 - 06.2020
- Harmonized with other musicians during songs.
- Learned new songs for performances and tour concerts.
- Practiced guitar chords and scales to maintain full proficiency with each piece of equipment.
- Read music and memorized parts for shows.
- Tuned and restrung guitars on regular basis.
- Maintained guitars and related equipment in good working order.
Saxophone Player
Jackson Memorial High School Marching Band
Jackson, NJ
09.2016 - 06.2020
- Branched out from alto saxophone to learn baritone & tenor saxophone
- Studied scores at length to learn music in detail and develop suitable interpretations.
- Transposed music to alternate keys with speed and accuracy.
- Achieved desired tonal and harmonic balance by communicating clearly with musicians.
- Taught private baritone saxophone lessons for younger students.
- Used printed text and musical notations to memorize musical selections and routines.
Cashier
Glory's Discount Market
Jackson, NJ
05.2018 - 09.2018
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Maintained cash drawer of $1500 or more per shift.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked identification for proof-of-age for tobacco sales.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Education
High School Diploma -
Jackson Memorial High School
Jackson, NJ06.2020
Skills
- Communication and Interpersonal Skills
- Efficiency and Time Management
- Delivery Verification
- Problem Solving
- Route Planning
- Dependability and Honesty
- Cash Register Operation
- Merchandise Restocking
- Payment Collection
- Safe Food Handling
- Multitasking
- Residential Delivery Etiquette
- Customer Service
- Proficient in Microsoft Office
- Basic Math Skills
- Strong Working Relationships
Timeline
Delivery Driver
Enzo's Pizzeria & Restaurant
06.2021 - Current
Bass Player
Jackson Memorial High School Jazz Ensemble
09.2018 - 06.2020
Cashier
Glory's Discount Market
05.2018 - 09.2018
Saxophone Player
Jackson Memorial High School Marching Band
09.2016 - 06.2020
Lawn Mower
03.2016 - Current
High School Diploma -
Jackson Memorial High School