Dale Moye
Kempner,TX
Summary
I'm a church goer who remains calm, sometimes energetic, cleanly, easy to talk to, encourager, dedicated to finishing work, disciplined, loves plants, love people, love customer service, I work with children at church, person of habit, from Beaumont, Texas, both parents alive,love Brenè Brown (Shame Researcher), can handle what ever is throne at me.
Overview
9
9
years of professional experience
Work History
AVID Tutor
KISD
Killeen, TX
08.2019 - 06.2022
- Encouraged students to develop perseverance mindset while teaching long-term visualization of success.
- Guided students through skillset self-discovery to navigate career and college decision processes.
- Served as academic and social resource for high school and middle school students, leading writing process improvements, study skills, note-taking, test-taking skills and overall stress management.
- Developed positive reinforcement techniques to provide feedback to students while building individual confidence levels.
- Implemented listening and questioning strategies to diagnose student needs and monitor progress.
- Administered feedback to students using positive reinforcement techniques to encourage and build confidence.
- Responded to after hours email and telephone requests to provide students assistance with specific questions.
- Managed 80 kids each day.
Salesman
Kemper Life
Austin, TX
09.2020 - 04.2021
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and delivered engaging sales presentations to convey product benefits.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Upheld high standards of customer service by promoting and upselling new products and services.
Delivery Driver
Marcos's Pizza
Killeen, TX
11.2018 - 08.2019
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Promoted pizza products by distributing door hangers, coupons and promotional materials to customers on delivery route.
- Anticipated customers' questions and complaints and skillfully handled concerns.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Collaborated with customer service teams and management to resolve order issues or customer complaints.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
Host
Texas Roadhouse
Killeen, TX
05.2017 - 08.2018
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Used cash registers and credit card machines to cash out customers.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Documented reservations and communicated changes to guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Cashier
Sam's Club
Harker Heights, TX
06.2016 - 04.2017
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
Landscaper
SettlesPoint
Harker Heights, TX
01.2013 - 06.2015
- Planted bulbs, trees, bushes and flowers for residential and commercial clients.
- Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
- Maximized water conservation, checking sprinkler spray angles and testing digital controller performance.
- Completed timesheets and project reports on time to maintain client files for future reference.
- Assessed pest damage and safely used appropriate pesticides for mitigation and control.
- Diagnosed lawn and garden issues and recommended targeted solutions.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds.
Education
Associate of Arts - Psychology
Central Texas College
Killeen, TXHigh School Diploma -
Harker Heights High School
Harker Heights, TX06.2015
Skills
- Positive Role Model
- Calm and Professional Under Pressure
- Verbal and Written Communication
- Courteous with Strong Service Mindset
- De-escalation Techniques
- Understanding Customer Needs
- Efficient and Detail-Oriented
- Multitasking and Prioritization
- Productivity and Time Management
- Communication and Interpersonal Skills
- Positive Team Player
- Strong Work Ethic
Timeline
Salesman
Kemper Life
09.2020 - 04.2021
AVID Tutor
KISD
08.2019 - 06.2022
Delivery Driver
Marcos's Pizza
11.2018 - 08.2019
Host
Texas Roadhouse
05.2017 - 08.2018
Cashier
Sam's Club
06.2016 - 04.2017
Landscaper
SettlesPoint
01.2013 - 06.2015
Associate of Arts - Psychology
Central Texas College
High School Diploma -
Harker Heights High School