Thorough Quality Assurance Specialist with 13 years of experience performing manual software quality assurance in an agile environment and acting as liaison between customers and development teams. Five additional years of performing User Acceptance, Regression, and Operational Testing at customer site.
30+ year background within team dynamics fostering teamwork and expertise toward mission accomplishment. Fulfilled roles of trainer, frontline supervisor, technical team lead, project manager, and branch manager.
2022 - Board Certified Mental Health Coach - IBCC
2011 - Certified Tester Foundation Level (CTFL), Bethesda, MD