Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Timeline
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Choudhury (Mashfeq) Zaman

Choudhury (Mashfeq) Zaman

Summary

OBJECTIVE

Software-savvy quality assurance professional committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks.

SUMMARY OF QUALIFICATIONS

  • Over 6+ years of experience as Manual Tester and Quality Assurance Analyst in Web based and Client/Server applications.
  • Strong knowledge in all phases of Software Development Lifecycle (SDLC), Test and Defect Life Cycle, Business requirement Analysis and different QA Methodologies Agile/ Scrum and Waterfall.
  • Led the End-to-End testing efforts for multiple complex projects, resulting in a 20% reduction in post-release defects.
  • Experienced in Functional Testing, Regression, Acceptance (UAT), Negative, Black box, Smoke, System Testing and End to end testing.
  • Expert in Quality Center (QC), Microsoft Test Management (MTM) and JIRA for executing Test, reporting bugs, tracking bugs, and verifying bug fixes.
  • Experience in Financial Domain, Retail Domains, Integrated eligibility domains such as SNAP/TANF and MEDICAID.
  • Involved in Device Testing in Banking Domain, including Check Scanners and Mobile Check Deposit.
  • Identified training requirements and organized internal training sessions and mentor by motivating the team.
  • Work closely with Project Manager, Business Analyst, and software development team to reproduce and debug issues.
  • Specialized in testing Tableau reporting functionalities, verifying data accuracy, visualization integrity, and dashboard performance.
  • Attended review meetings and Quality Control board meetings for continuous improvement of Software Quality.
  • Highly efficient in Complex, Agile, IT Accelerate V, Dynamic, Onshore-Offshore Project environments.
  • Excellent Communication and Presentation skills, Self-starter, Quick learner, Motivated Team player, ability to work independently and in a fast-paced environment.

Overview

7
7
years of professional experience

Work History

QA Manual Tester

Associated Bank
01.2022 - Current
  • Led the testing efforts for the DLM project, a critical system upgrade, ensuring the successful identification and resolution of over 350 software defects
  • Developed and implemented a robust regression testing strategy, improving testing efficiency by 15% and ensuring software stability across releases
  • Collaborated with the development team to prioritize and resolve defects, resulting in a 25% improvement in software quality
  • Develop test plans, test cases, and test scripts for UAT phases
  • Working closely with UAT teams to prioritize and address critical issues during testing phases
  • Create Merchant users using SSO environment for Remote Deposit
  • Using Test flight for Mobile testing on Associated Connect app
  • Completed in-depth usability testing on Windows, Android, and iOS mobile devices
  • Documented testing procedures for developers and future testing use
  • Conducted training sessions for junior QA engineers, sharing best practices and promoting a culture of continuous learning within the team
  • Weekly defect Triage Meeting with the Development team and LOB team
  • Assist with E2E Deposit volume and tracking during the testing phase and assists with any issue as they arise.

Manual Tester Engineer

Department of Human
08.2020 - 01.2022
  • Analyze Product Requirement and write test cases based on the user stories
  • Participated in daily status call, Sprint Planning Grooming, Demo Retro meeting to be in Sync with all projects related artifact like (user stories, defect/bug)
  • Identified and documented 100+ test cases in Jira using the Zephyr plugin; improved testing process efficiency by 40% and reduced bug leakage by 25%
  • Experience in Agile software development process using Jira Agile Management Tools
  • Performed Functional, Negative, Positive, Integration, Regression, End to End and User Acceptance Testing for the SLIME web application
  • Extensively involved in writing and designing templates for the Test Plans and Test cases
  • Assisted in the execution of user acceptance testing for new software releases
  • Identified the Test Cases and documented them in Test management tools Jira using zephyr Plugin
  • Worked with the Developers and the Test Lead to verify the Test Cases
  • Designed and Analyzed Test case design document basing on the Functional Requirement Specifications to implement through testing process
  • Regression tests were scheduled and performed on every Release and build
  • Creation of Test Data for Member data’s according to the scenarios
  • Worked on backend testing by writing SQL Queries to verify the data
  • Conducting Salesforce testing in Test environment using manual method such as functional testing, regression testing, UAT testing by using the real user information to make user the info is display correctly
  • Environment/ Testing Tools: QA Environment, Windows 10, SQL, Agile, Sales force, JIRA

Software Test Engineer

Verizon
08.2017 - 06.2020
  • Involved in (SDLC), STLC, Testing Methodologies, Techniques, testing documentation and implementation in all phases for the entire project from End-To-End
  • Create, Execute and maintained over 500 Test cases Through Quality Center for Infrastructure, Functional, Smoke and Regression Testing
  • Analyzed Business Requirement, Created Test Plan, Test case, Test Script, Test data and identify Test cases to automate for regression testing
  • Build a detailed, reusable Hybrid Automation Framework and Driver Script using VB Script Arrays in QTP
  • Developed Automation script using VB Script, Descriptive Programming, User Defined Functions, File System Objects, Excel Objects, XML Objects, On Error, Environment Variables, etc
  • To handle application logic
  • Responsible for Manual Test Execution, Creation of Regression test suite, Regression Test Execution, Creation of execution test results
  • Identification of Defects and creation of Defect Report Created the Defect Report Template, Defect logging and tracking using Quality Center and conducted defect review meetings daily
  • Used Quality Center for executing tests in Test Lab, requirements gathering and Defect Tracking
  • Execution of Smoke Test, Functional Test and Regression Test, executed manual test cases & verified actual results with expected results using Quality Center
  • Responsible for gathering the Defect Metrics to be included in the Project Status Report, Analyzing the Defect Metrics to identify the project status
  • Worked with both Onshore and Offshore teams
  • Wrote SQL query to get Test Data from SQL Server Database
  • Communicate requirements traceability matrix and track requirements status throughout the project
  • Facilitate Team meeting and defect status meeting and communicate with development/business aligned team as needed
  • Actively involved with Knowledge Sharing, Walkthrough Sessions and Technical Reviews
  • Environment: QTP, QC/ALM, Load Runner, SQL Server, GUI, 1Linux/Weblogic (Application, Admin, Apache, portal etc.).Oracle/11g Windows XP/7 Enterprise, MS Outlook 2003/2010, MS Office 2003/2010, Share point, .NET, Java, SOUPUI,XML,HTML.

Education

Bachelor of Science - Management

Minnesota State University Moorhead

Skills

  • TECHNICAL SKILLS
  • Operating System
  • MS-DOS, 2000/NT, XP, Vista, Windows 7, 10 and 11
  • Languages
  • Basic Java, Python
  • RDBMS
  • Oracle, DB2, MS Access, MS-SQL Server
  • Testing Tools
  • Various
  • Methodologies
  • SDLC, AGILE, Agile Scrum, Programming Approach and Technique with pseudo code and Flow Chart
  • Other Tools
  • MS Outlook, Teams, Slack and Zoom
  • Web Services Tools
  • POSTMAN, SOAP UI/Ready API, REST/XML/Jason
  • Internet Browsers
  • Safari, Mozilla and Google Chrome
  • Test Management/Defect tracking tools
  • Jira, Quality Center/ALM, MTM
  • Continuous Integration
  • Jenkins
  • Source Control
  • Git, Git-Hub, SVN, Share Point
  • Requirements Analysis
  • Software Documentation
  • User Acceptance Testing
  • Performance Testing
  • Bug tracking
  • Technical Analysis
  • Root Cause Analysis
  • Technical Writing
  • Testing plans
  • Manual test case preparation

Accomplishments

  • Collaborated with the automation testing team to integrate automated test suites with manual testing processes, optimizing testing efficiency and reducing release cycles by 20%.
  • Conducted in-depth impact assessments for client-reported issues, enabling the development team to prioritize and address critical defects promptly.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Business opportunities are like buses, there’s always another one coming.
Richard Branson

Timeline

QA Manual Tester

Associated Bank
01.2022 - Current

Manual Tester Engineer

Department of Human
08.2020 - 01.2022

Software Test Engineer

Verizon
08.2017 - 06.2020

Bachelor of Science - Management

Minnesota State University Moorhead
Choudhury (Mashfeq) Zaman