Stacy L. Martinez
Murfreesboro,TN
Summary
As an innovative and dynamic professional in healthcare services, I have consistently led clinics and healthcare practices to achieve operational excellence. My extensive experience includes guiding healthcare providers toward enhanced operations through quality improvement, workflow optimization, and fiscal discipline. Known for delivering outstanding customer service internally and externally, I am an approachable executive leader who excels at building cross-functional relationships to improve workflow processes, improve sales and foster workforce development. My expertise lies in pinpointing goals, overseeing all aspects of sales/occupancy results, opportunities, and priorities and addressing problems proactively at their onset.
Overview
29
29
years of professional experience
7
7
Certification
Work History
Executive Director
Aviva Senior Living
07.2023 - Current
- Company Overview: www.linkedin.com/stacymartinez
- Implement processes to improve the facility's overall performance and define innovative measurements of performance standards to integrate corporate strategies in the AL/IL/MC setting
- Provide a strong business acumen and knowledge of staffing, capacity, NOI, budget, margins, service, and healthcare services to implement and drive strategic and relevant operational outcomes
- Strategically identifies and solves complex problems effectively, emphasizing developing proactive approaches utilizing experience and my COO (direct and indirect) when required for 70 plus FTEs
- Manages ten site-level Department heads and supervisors
- Strategic problem-solving for staff, residents, family members, and community healthcare partners
- Program Development and implementation
- Elevate and promote sales to increase revenue across the board
- Rebuild the brand and culture within the facility to improve the image, processes, and experience
- Oversaw a 5-million-dollar renovation, closure of a memory care unit, annual state survey and JAR, complete reconstruction of the leadership team, improvement of HR processes, and implementation of standard processes and procedures
- Work closely with the banking and Investment partners to ensure financial gain while maintaining a positive environment for residents and families
- Www.linkedin.com/stacymartinez
Regional Head of Clinical Field Operations
Community Physicians
01.2022 - 07.2023
- Consult and advise business development teams on implementing effective sales plans and policy changes, recruiting new providers, expanding census numbers, creating new revenue streams, and modifying workflows within long-term care facilities
- Harness superb organizational, critical thinking, and project management talents to oversee up to thirty-seven physicians, sixteen mid-level managers, and additional field staff while ensuring quality and efficacy in conveying all regional operational, budgetary, and clinical functions
- Evaluate team performance, implement workforce advancement strategies, and implement business strategies that promote growth
- Spearheaded the growth and development of a diverse team, including providers, nurses, and operational staff, ensuring high standards of care and service delivery across the region
- Integral role in expanding operations, including three new outpatient clinics and a pain management clinic
- Oversaw the rollout of new programs in skilled nursing facilities, enhancing the continuum of care and ensuring alignment with industry best practices and patient care standards
- Oversite and manage all teams throughout 67 CCRC facilities, providing primary and psychiatry services to those facilities after boarding them through the sales aspect post-acquisition
- Led successful clinic acquisition initiatives, significantly expanding the organization's footprint and enhancing community access to quality healthcare services
- Provide a strong business acumen and knowledge of staffing, capacity, NOI, budget, margins, service, and healthcare services to implement and drive strategic and relevant operational outcomes
- Partner with C-Suite Executives to promote solid relationships and build the foundation for growth
- Review of all financial reports
- Drove financial growth and development, implementing strategies that resulted in a marked improvement in revenue and profitability
Program Director Wound Centers/ Operations Manager
Healogics-Multiple Large Hospital Systems (Ascension, Trinity Health, Amita, Advocate Health)
01.2020 - 01.2022
- Exceed expectations, turning around underperforming operations across numerous locations
- Evaluated processes, implemented strategic improvement plans, supervised clinical staff, and launched marketing strategies to amplify brand presence and increase revenue
Clinical Liaison
Symphony Post Acute
01.2018 - 01.2020
- Leveraged outstanding problem-solving and executive decision-making abilities to provide clinical oversight and administrative leadership in a 140-bed skilled nursing facility
Business Development Consultant
CCRC Business Development - Remote
01.2016 - Current
Education
Bachelor of Science - Healthcare Administration
Western Governors University
12.2024
Associate of Applied Science - Respiratory Therapy
St. Augustine University
Chicago, IL01.1998
Skills
- Performance Metrics and Analysis
- Multi-Site Operations Management
- Contract Negotiation
- Process Improvement
- Fiscal Accountability
- Communication and Presentation
- Financial Management and Budgeting
- Client Needs Assessment
- Client Relationship Management
Certification
- Certified Respiratory Therapist
- Certified in Advanced Parkinson's Disease ADPA
- BCLS American Heart Association
- PMI Agile Certified
- Leadership Certified
- Organizational Structure Certified & Recognition
- Managing Globally
Awards
Honorable Member of The International Society of Female Professionals
Organizational Structure Recognition
Affiliations
- CEO Life
- Harvest of Hope
Languages
English
Native or Bilingual
Spanish
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Executive Director
Aviva Senior Living
07.2023 - Current
Regional Head of Clinical Field Operations
Community Physicians
01.2022 - 07.2023
Program Director Wound Centers/ Operations Manager
Healogics-Multiple Large Hospital Systems (Ascension, Trinity Health, Amita, Advocate Health)
01.2020 - 01.2022
Clinical Liaison
Symphony Post Acute
01.2018 - 01.2020
Business Development Consultant
CCRC Business Development - Remote
01.2016 - Current
Bachelor of Science - Healthcare Administration
Western Governors University
Associate of Applied Science - Respiratory Therapy
St. Augustine University
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