Lilliana Tamez
San Antonio,TX
Summary
A motivated and hardworking individual with exceptional social skills, communication abilities and have mastered a set of skills in customer service.
Looking to expand knowledge in a different company being that I am adaptive and flexible in new settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Service Worker
54th Street Restaurant & Drafthouse
04.2020 - 08.2023
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Cleaned and organized kitchen, dining and service areas.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Kitchen Manager
Chipotle Mexican Grill
01.2019 - 05.2020
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Collaborated with other departments to coordinate meal service and special events, executing smooth operations.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Coordinated with catering staff to deliver food services for special events and functions.
Education
High School Diploma -
William Howard Taft HS
11600 FM471, San Antonio 09.2018
Skills
- Heavy Lifting Capacity
- Cooking Procedures
- Food Preparation
- Menu Memorization
- Basic Mathematics
- Productivity and Efficiency
- Guest Satisfaction
- Food and Safety Standards
- Cleaning and Sanitation
- Team Oriented
- POS Transactions
- FIFO Procedures
- Accurate Cash Handling
- Working with Diverse People
- Multitasking
- Fast-Paced Environment
- Complex Problem-Solving
Certification
TABC
Food Handlers
Timeline
Food Service Worker
54th Street Restaurant & Drafthouse
04.2020 - 08.2023
Kitchen Manager
Chipotle Mexican Grill
01.2019 - 05.2020
High School Diploma -
William Howard Taft HS