Summary
Overview
Work History
Education
Skills
Timeline
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Isabella Gianelli

Tampa,FL

Summary

Responsible Cashier is proficient in handling money, restocking merchandise, and helping customers locate products. History of keeping work areas clean, neat, and professionally arranged. Good listening skills combined with an attentive and detail-oriented nature.

Overview

1
1
year of professional experience

Work History

Cashier

Yogurtology
03.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Used POS system to enter orders, process payments and issue receipts.

Front Desk Receptionist

Wellbridge Athletic Club And Spa
09.2022 - 02.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Trained new team members on company procedures, customer service and issue resolution.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Resolved customer problems and complaints.
  • Organized, maintained and updated information in computer databases.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.

Education

High School Diploma -

Plant High School
Tampa, FL
05.2024

Skills

  • Sales Expertise
  • Verbal and Written Communication
  • Till Counting
  • Cash Management
  • Credit and Cash Transactions
  • Stocking and Replenishing
  • Refunds and Exchanges
  • Cleaning and Sanitizing
  • Staff Training
  • Order Taking
  • Time Management Skills
  • Cash Drawer Management
  • Product Knowledge
  • Money Handling
  • Order Packaging
  • Refund Handling
  • Social Perceptiveness

Timeline

Cashier

Yogurtology
03.2023 - Current

Front Desk Receptionist

Wellbridge Athletic Club And Spa
09.2022 - 02.2023

High School Diploma -

Plant High School

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Isabella Gianelli