Margaret Solheid
New Prague,MN
Summary
Reliable Employee known for interacting with customers and responding appropriately to questions, situations and emergencies. Considered a talented employee ready to tackle any responsibility with a friendly demeanor and good attitude. Offering outstanding verbal communication, writing and time management skills.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Corrections Officer
Scott County Sheriff's Office
Shakopee, MN
10.1999 - Current
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
- Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.
- Received and accounted for personal possessions and determined inmate housing assignments
- Completed intake paperwork, fingerprints and searches.
- Completed daily work report sheets and delegated tasks to employees.
- Supervised 12 employees and performance of tasks per shift and managed 120 plus offenders.
- Coordinated responses to emergency situations arising in different prison locations.
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Junior Varsity Softball Coach
New Prague Area Schools
New Prague, Minnesota
03.2010 - 06.2019
- Increased player strength, agility and game skills through successful practices.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Trained athletes in proper use of equipment for safety and maximum results.
- Developed game plans and adjusted to meet various game situations.
- Established clear benchmarks for performance and monitored individual and team progress.
- Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Associate of Arts - Criminal Justice
Minnesota School of Business
Minneapolis, MN08.2012
Skills
- Emergency Response
- Interpersonal Communication
- Conflict Resolution
- Administration and Management
- File Maintenance
- Crisis Intervention
- Job assignments
- Officer training
- Correctional program resources
- Administration
- Organization and Time Management
Certification
Current administrative certifications
LETG
MNJIS
Odyssey
Portals
POR
Statewide supervision
MPA Courts
ICS investigations
GTL messaging
Timeline
Junior Varsity Softball Coach
New Prague Area Schools
03.2010 - 06.2019
Corrections Officer
Scott County Sheriff's Office
10.1999 - Current
Associate of Arts - Criminal Justice
Minnesota School of Business