Penny Pearson
Winter Park,FL
Summary
Community-focused professional with a background in volunteer initiatives, contributing to meaningful projects that enhance community well-being. Known for effective teamwork and adaptability in dynamic environments. Reliable and committed to fostering positive outcomes through collaborative efforts.
Overview
39
39
years of professional experience
1
1
Certificate
Work History
Digital Archivist Volunteer
Winter Park Public Library
03.2019 - 12.2019
- Developed and maintained detailed documentation on archival procedures, contributing to a consistent and standardized approach across the organization.
- Implemented metadata standards that improved discoverability of archived materials within the organization and online platforms.
- Led efforts to migrate legacy formats into modern file types, preserving critical historical information for future access.
- Evaluated and implemented new software solutions that improved overall archive management efficiency, saving time and resources.
- Collaborated with IT teams to develop and implement robust data backup systems, ensuring long-term preservation of digital assets.
- Advised and supported over 50 visitors daily on how to access, interpret and use archives.
- Authenticated and appraised over 500 historical documents and archival materials on regular basis.
Elementary and Middle School Tutor
Volunteer
01.1981 - 01.2018
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of many students while promoting independent learning skills.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students with accurate feedback and positive reinforcement.
- Enhanced students understanding of subject matter by incorporating real-world examples into lessons.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help such as giving extra spelling tests.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills with group exercises.
- Provided a supportive learning environment, encouraging open communication between tutor, student, and parent.
- Evaluated and tracked student progress, providing timely feedback to both students and parents.
Flight Purser International Flight Attendant
American Airlines
04.1987 - 04.2010
- Collaborated with pilots to maintain awareness of flight status, ensuring timely updates for passengers during unexpected delays or changes.
- Ensured safety and comfort of passengers by conducting pre-flight briefings and demonstrating safety procedures.
- Assisted passengers with boarding, seating arrangements, and baggage stowage to facilitate a smooth flight experience.
- Delivered personalized attention to premium passengers by anticipating their needs and preferences, reinforcing a high level of customer loyalty.
- Managed conflict resolution among passengers when necessary, ensuring a peaceful travel environment for all aboard the aircraft.
- Maintained compliance with Federal Aviation Administration regulations through adherence to standard operating procedures.
- Held flight attendants accountable to service expectations to meet company and regulatory standards.
- Developed strong relationships with vendors, negotiating advantageous contracts for goods and services.
- Awarded perfect deposits of all duty-free and liquor monies.
Education
Master of Science - Health Informatics
San Jose State University
San Jose, CA12-2022
Master of Science - Humanities
Rollins College
Winter Park, FL05-1999
Skills
- Microsoft Applications including Word, Outlook, and Excel
- Google products
- Used SAS analytics to measure frequency of breast cancer in certain situations
- Sabre systems used at American Airlines to look up information regarding flights, weather, cancellations schedules
- Epic Systems used in hospital administration
Languages
Spanish
Limited Working
Certification
Paralegal Certificate from Boston University (2007)
Timeline
Digital Archivist Volunteer
Winter Park Public Library
03.2019 - 12.2019
Flight Purser International Flight Attendant
American Airlines
04.1987 - 04.2010
Elementary and Middle School Tutor
Volunteer
01.1981 - 01.2018
Paralegal Certificate from Boston University (2007)
Master of Science - Health Informatics
San Jose State University
Master of Science - Humanities
Rollins College
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