Jacqueline Gilchrist
Greenwood,S.C.
Summary
Director of Member Services & Resource Development with excellent communication skills and team oriented. Conducts“high-level” business interactions independently and as part of a coordinated team. Identifies prospects, determines their needs and communicates the Chamber's value. Has a solid background with over 25 years of experience in developing quality management teams and manufacturing operations, including research/development for an international company’s North America headquarters. Identifies, develops and determines root causes for corrective action and effectively manages processes. In addition, has specialized expertise and experience in operations, personnel, inventory/equipment control, invoicing, quality control and data collection for analysis.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Director of Member Services & Resource Development
Greenwood SC Chamber Of Commerce
Greenwood, SC
03.2022 - Current
- Develop and execute Chamber’s membership sales strategy
- Sell Chamber memberships to businesses throughout Greenwood County
- Create market segmentation strategy
- Determine/report metrics to measure growth in membership
- Develop and monitor membership application process
- Coordinate Membership and Greenwood Young Professional Committees
- Work with Communications Team to identify needs of potential Chamber members
- Determine unique messages for individual target segments
- Create marketing materials for membership
- Work with Greenwood Together organizations with marketing campaign under way (Greenwood’s economic and community development cooperative.)
- Serve as copyeditor for all internal and external communications produced by the Chamber
- Assist in developing and designing marketing materials by providing graphic design, as needed
- Gather, develop and edit materials for printed and weekly e-newsletters
- Solicit staff for content
- Upload information to appropriate platform for delivery
- Manage vendor relationship
Technical Expert (Promotion)
Fujifilm Manufacturing USA
07.2017 - 02.2022
- Developed gum coating recycling program that doubled its lifespan, saving Fuji $180/ yr
- Through complex analysis, recognizes need for new or revised standards, initiates development and follows through to completion
- Solves difficult and complex problems that require technical theory application, data analysis, and effective communication to managers
- Composes procedures, technical materials, and manuals
- Promotes and develops technical solutions that support business by developing a safety audit book and other educational deliverables
- After extensive research and development of solutions, proposed updated safety protocol to company Vice President and President
- As a subject matter expert, demonstrated best practices to managers and associates regarding safe and efficient use of their equipment
- Led client safety demonstrations for new and potential customers, ensuring comfort with equipment and protocols.
Quality Assurance Technician
Fujifilm Manufacturing USA
07.1996 - 07.2017
- Exceeded product quality expectations by ensuring manufacturing standards are consistently met
- Evaluated and analyzed raw materials and final products for qualification approved and released of products to customers
- Assessed and evaluated using various analytical equipment and methods for qualitative and quantitative evaluation
- Confirmed in Conformance established conditions by testing products under various and critical environmental conditions
- Prepared qualitative reports using Minitab and other tools including Key Performance Indicators for management review and approval
- Managed customer service log; addressed complaints with clients
- Recorded meeting minutes
- Liaised between Manufacturing and Quality Assurance regarding control / in-process quality evaluation and developing of control limits
- Generated Engineers' monthly report
- Safety committee presentations for senior staff
- Job detail demonstrations for departmental associates, supervisors, and managers
- Safety Data System Department Project
- Extinction of Gum Life Product Cost Savings
Education
Master of Business - Business Administration
Anderson University
Anderson, SCBachelor of Science - Business Administration
Southern Wesleyan University
Central, SCAssociate of Science - Business Administration
Piedmont Technical College
Greenwood, SCSkills
Software:
- Microsoft Word
- Excel, PowerPoint
- Minitab,
- System Application Product
- Constant Contact
- GrowthZone
- SAP
- Problem analysis
- Database Management
Additional Experience
Industrial Showcase
Piedmont Technical College, 2017
Featured more then 20 Greenwood industries that provided information to approximately 1500 potential employees about career and educations opportunities in the manufacturing industry.
- Managed all aspects of showcase operations, including facilitating the set-up, coordinating logistics, and removing of all showcase items after completion
- Planned and executed showcase activities for the Quality Assurance, Manufacturing and TE sector.
- Led a group of professionals who volunteered at the showcase
- Organized schedules and participated in pre-show and post-show gatherings to suggest changes to showcase activities
Certification
- Excellence Fujifilm Way e-Learning Training Certificate
- Constant Conditions Certificate
- FIQS Author Training
- Certificate Piedmont Technical College Basic Skills
- 2010 Certificate Contract Workers Training Certificate
Affiliations
- Safety Committee, Member
- Site Internal Safety, Auditor
- ISO 9001 and 14001 Internal Audits Program, Participate
- Hazardous Material Team
Projects
- Safety Committee Presentation for Senior Staff
- Job Detail Demonstrations for Departmental Associates, Supervisor and Managers
- Safety Data System Department Project
- Extinction of Gum Life Product Cost Savings
References
Fielanda "Fiely" Novilla - Meg's House, Director of Finance
203 Shadowood Lane
Greenwood, SC 29649
(917) 775-3776
FielyNovilla@gmail.com
Jennifer Creswell - Fuji Film MFG USA, Manager
1107 Saddle Hill Road
Greenwood, SC 29646
864(554-1209)
Jsc41297@gmail.com
Timeline
Director of Member Services & Resource Development
Greenwood SC Chamber Of Commerce
03.2022 - Current
Technical Expert (Promotion)
Fujifilm Manufacturing USA
07.2017 - 02.2022
Quality Assurance Technician
Fujifilm Manufacturing USA
07.1996 - 07.2017
Master of Business - Business Administration
Anderson University
Bachelor of Science - Business Administration
Southern Wesleyan University
Associate of Science - Business Administration
Piedmont Technical College
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