To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Tour Guide
Polynesian Cultural Center, PCC
Laie, HI
09.2018 - Current
Offered friendly and efficient service to customers, handled challenging situations with ease.
Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
Developed tour programming to enhance guest experiences.
Trained apprentice guides to educate on information to present to tourists and travelers.
Worked closely with management staff to create new and lucrative tours.
Maintained energy and enthusiasm in fast-paced environment.
Exceed guest expectations rate from 70% to 89% within 6 months
Christian Missionary
LDS Missionary
Glasgow, Scotland
04.2016 - 06.2018
De-escalated and resolved conflicts between local peoples and missionary representatives.
Provided spiritual care through visitation, counseling and prayer.
Led programs such as worship, study, fellowship and service opportunities.
Officiated special services such as weddings, funerals, baptisms and nursing home services.
Proselytized people and imparted knowledge of faith using strong public speaking and one-on-one discussions.
Completed field mission overseas to assist native peoples in learning about Christian religion from 2016 to 2018.
Woodworker
Fehoko Art Creation
Nuku’alofa , Tongatapu
02.2012 - 12.2017
Completed hardware installations and reassembled finished products.
Interpreted directions, drawings or visuals to construct finished products such as cabinets and furniture.
Reviewed work orders and blueprints to prepare appropriate materials.
Set up and safely operated woodworking equipment, routers, table saws and belt sanders.
Oversaw and monitored team to coach new employees and instruct staff on job requirements and safety procedures.
Proactively managed projects to obtain 95% customer satisfaction for custom work
Education
Bachelor of Arts - Social Work
Brigham Young University - Hawaii
La'ie, HI
12.2022
High School Diploma -
Liahona High School
Tonga
10.2015
Skills
Cultural Awareness
Client Relationship Management
Emergency Response
Public Relations
Problem Sensitivity
Local Arts and Culture
Quality Assurance
Photography
Landscaping and Portrait photograph. 3 years of experience