Assistant Manager
Boys & Girls Club Of America
07.2007 - 11.2009
- Excellent interpersonal and communication skills with the ability to build relationships with team members, clients
- Maintained records of student financial aid information and payments
- Greeted guests and provided customer service in person, via telephone, and via email
- Processed payments and other transactions accurately and efficiently
- Handled customer complaints professionally and respectfully
- Performed general administrative duties as needed
- Experienced in training and mentoring new staff
- Ability to multitask and work in fastpaced environment
- Possess excellent communication and interpersonal skills
- Assisted in the coordination of special events and activities
- Assisted with office management tasks such as ordering supplies, maintaining inventory, and coordinating with vendors
- Provided support to other departments as needed