Edwina Watkins
Streamwood,IL
Summary
Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
29
29
years of professional experience
1
1
Certification
Work History
MAIN OFFICE RECEPTIONIST
Misericordia Heart of Mercy
11.2019 - Current
- Greeted persons entering establishment, determined nature and purpose of visit and direct and escort them to specific destinations
- Operated telephone switchboard to answer and forward calls
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Analyzed data to determine answers to questions from customers and members of public
- Performed general administrative tasks, such as taking attendance, editing internal paperwork and making phone calls
- Adhered to quality and service standards to support operational goals
- Responded quickly to meet customer needs and resolve problems
CHILDCARE PROVIDER
Higher Learning Childcare
02.2003 - Current
- Communicated with children's parents and guardians about daily activities, behaviors and related issues
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts
- Operated in-house day-care centers within businesses
- Supervised others and provided on-the-job training
CUSTOMER SERVICE CASHIER
Target Greatland
04.1996 - 06.2002
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
Education
Bachelor of Arts - Early Childhood Education
National Louis University
Chicago, IL03-2026
ASSOCIATE IN APPLIED SCIENCE (A.S.) - EARLY CHILDHOOD EDUCATION
Elgin Community College
Elgin, IL08-2024
HIGH SCHOOL DIPLOMA -
Penn foster
Scranton, Pennsylvania07.2022
Skills
- Customer service
- Staff training
- Money management
- Computer skills
- Quality childcare
- Appointment Scheduling
- Basic accounting
- Maintaining confidentiality
- Strong Organization
- Customer service focus
- Empathy and patience
- Building Relationships
- Scheduling appointments
- Multi-line telephone operation
- Reception desk management
- Customer Service
- Problem-Solving
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Dependability
- Verbal Communication
- Records Maintenance
Certification
- First Aid, CPR, and AED Certification - American Red Cross or American Heart Association.
- ServSafe Food Handler's Certification
Timeline
MAIN OFFICE RECEPTIONIST
Misericordia Heart of Mercy
11.2019 - Current
CHILDCARE PROVIDER
Higher Learning Childcare
02.2003 - Current
CUSTOMER SERVICE CASHIER
Target Greatland
04.1996 - 06.2002
HIGH SCHOOL DIPLOMA -
Penn foster
- First Aid, CPR, and AED Certification - American Red Cross or American Heart Association.
- ServSafe Food Handler's Certification
Bachelor of Arts - Early Childhood Education
National Louis University
ASSOCIATE IN APPLIED SCIENCE (A.S.) - EARLY CHILDHOOD EDUCATION
Elgin Community College
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