Tafara Sibotshiwe
Ruwa,HA
Summary
Industrious Bartender with broad experience in variety of bars. Remains calm and poised in fast-paced environments. Prepared to handle high-volume service situations.
Overview
8
8
years of professional experience
Work History
Bartender
Holiday Inn (5-Star Hotel)
Harare
11.2023 - Current
- Train new bartenders on drink preparation and upselling techniques.
- Knowing daily specials promotions and daily specials.
- Manage bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- I check the identification of guests to verify age requirements for alcohol.
- Participate in weekly team meetings to discuss goals and objectives set by management.
- Resolve customer complaints in a professional manner.
- Manage inventory and ordering of alcohol and supplies.
- Demonstrate knowledge of popular drink recipes and trends.
Bartender
Taro Brasserie (5-Star Hotel)
04.2021 - 06.2023
- Maintained a professional appearance, exhibited good hygiene, and demonstrated respect towards coworkers and guests
- Implemented cost control measures, conducted stock takes, and managed inventory to optimize efficiency and profitability
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Maintained meticulous records of sales transactions, ensuring accuracy in accounting procedures and revenue tallying
- Made sure all drinks were served in the appropriate glassware with the correct garnish
- Proactively addressed and resolved any service or product deficiencies to maintain a high level of guest satisfaction.
Bartender
Acapulco Resort Convention Spa (5-star Hotel)
01.2019 - 04.2021
- Made drinks,mixed cocktails and beverages to the amusement of guests.
- Recorded data accurately, achieved liquid specifications and maintained high standards of hygiene and housekeeping for internal and external audits
- Adapted to a flexible work schedule, including working 7 days a week and handling extra duties or longer hours as needed.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Neatly sliced and pitted fruit for garnishing drinks.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
Bartender
Salamis Bay Conti Hotel (5-Star Hotel)
04.2016 - 05.2018
- Developed custom cocktail menus for private parties or events.
- Prepare and give orders promptly to waiters and waitresses in an efficient manner.
- Attended regular training sessions to stay updated on new products or trends.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Built rapport with customers to encourage repeat business.
- Implemented creative drink promotions to boost sales.
Education
High School Diploma -
Trust Academy
Harare01-2012
Skills
- Extensive wine knowledge
- Suggestive Selling
- Proficient in mixology
- Wine and liquor expertise
- Cocktail list development
- Extensive spirits knowledge
- Customer Service
- Conversant in (English)
Passport
AE314975
Personal Information
- Date of Birth: 03/15/93
- Gender: Male
- Nationality: Zimbabwean
- Marital Status: Single
Languages
- English, Fluent
- Shona, Fluent
- Turkish, Intermediate
References
- Evelyn Mbundire, Holiday Inn Zimbabwe, Samora Machel Avenue And Fifth St, Harare, +263773773319, fembundire@gmail.com
- Oruc Yusifli, Taro Brasserie, Esentepe, North Cyprus, +905391018284, orucyusifli@gmail.com
Accomplishments
- Bartender of the last quarter of 2017 at Salamis Hotel Resort and Casino
Timeline
Bartender
Holiday Inn (5-Star Hotel)
11.2023 - Current
Bartender
Taro Brasserie (5-Star Hotel)
04.2021 - 06.2023
Bartender
Acapulco Resort Convention Spa (5-star Hotel)
01.2019 - 04.2021
Bartender
Salamis Bay Conti Hotel (5-Star Hotel)
04.2016 - 05.2018
High School Diploma -
Trust Academy
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