Michael Pearson
Tracy,CA
Summary
Highly experienced General Manager with over 20 years of expertise in the warehousing/distribution industry. Skilled in supply chain distribution, procurement, freight carriers, and 3PL best practices. Strong communicator, adept at effectively managing people and building teams based on a "go-getter" and customer service-oriented mindset. Extensive background in inventory control management with a proven track record of implementing standard practices across diverse warehouse environments.
Overview
24
24
years of professional experience
Work History
General Manager
Source Select (3PL Company)
06.2020 - Current
- Reports directly to CEO, review company’s financials. Produce daily, weekly and monthly reports for overview of the operations.
- Review, negotiate and approve all carriers contracts for best rates.. (UPS, USPS, Fed-EX, DHL and numerous LTL carriers)
- Responsible for company’s P&L. Oversee all front office duties, building issues and HR functions.
- Negotiate pricing and terms of new customers contracts and customer’s renewal contracts.
- Oversee day-to-day operations of a warehouse facility, ensuring efficient order fulfillment and timely deliveries.
- Achieve warehouse operational objectives by preparing and completing action plans, implementing quality and SOP resulting in achieving the company’s metrics.
- Developed and implemented strategies to optimize warehouse space utilization and streamline receiving, picking and packing processes.
- Oversee all services. Inbound, Reverse Logistics, Put Away, Picking, Packing, Kitting in a WMS E-Commerce environment.
- Managed customer accounts, addressing concerns and maintaining high service levels. Oversee all new customer onboarding and customer’s Quarterly Business Review.
- Maintain safe and healthy work environment by establishing and enforcing standards and procedures.
- Collaborated with clients to design customized logistics solutions for inbound and outbound shipments. Manage all inventory levels at a 99.98% accuracy.
- Monitor performance metrics and identified areas for improvement, reducing labor cost by 50%.
- Oversee all international inbound and outbound shipments by managing all processes, including working with freight forwarders.
- Manage all Customer’s accounts and operational processes through Google Suites.
Distribution Center Manager
Restoration Hardware
07.2015 - 06.2020
- Perform in a manner consistent with company vision, mission statement and operating principles in a furniture distribution environment
- Foster an environment of strong collaboration and partnership with business peers, internal and external customers.
- Analyzed performance data to identify trends and opportunities for growth and improvement.
- Plan and schedule all distribution services including receiving, storing, shipping and product handling activities to ensure customer requirements are met in an efficient manner
- Plan long-range labor needs based on sales forecasts and input from Director of Operations.
- Plan and conduct area startup meetings to include key interactions as noted in startup meeting guidelines
- In collaboration with Human Resources, develop and maintain a productive work team by creating programs for hiring, training, and professional development
- Developed and implemented operational policies and procedures resulting in reducing an error rate by 33%. Also reduced labor cost by 20%.
- Apply sound communication and motivational techniques in supervising, counseling, and disciplining as needed
- Provided a safe, clean work environment and direct programs to ensure the safety of all personnel, equipment, and property by overseeing safety meetings and injury investigations.
- Led and mentored a team of 150 associates with 4 direct reports, fostering a culture of accountability and excellence in a1.5 million square foot warehouse.
- Managed all Audit operations to ensure service standards are being met on a daily basis.
- Ensure current and accurate inventory control of each product line
- Ensure the accurate and timely preparation, processing, distribution, and retention of all necessary reports and records regarding warehouse operation
Northern California Distribution Manager
Cambria
12.2013 - 06.2015
- Manage and control all the building's operations for a Quartz slab company
- Control P&L and productivity, executing and designing daily, weekly, and monthly plans
- Train and coach staff to reach all building goals
- Responsible for implementing and maintaining standard operating procedures
- Provide a safe working environment, with monthly GMP/Safety audits
- Handled $5 million worth of inventory, with the use of cycle counting, block and random audits
- People management of all class A&B drivers, and performance
- Maintain a high on-time delivery rate
- Also, handle
- All HR functions
Operations Manager
Anixter Inc
09.2003 - 11.2013
- Responsible for all facility operations in a unionized environment.
- Hire, train, and onboard new staff on policies and practices, handle HR functions.
- Responsible for P&L and productivity in a wire and cable environment
- Responsible for implementing and maintaining policies and procedures resulting reducing errors and increasing UPH. Also reduced labor cost by 20%
- Responsible for a $3.5 million inventory with the use of daily cycle counting, block audits, monthly and quarterly inventory.
- Responsible for daily, weekly, and monthly planning, preparation, and performance of each department to make sure all orders are received picked, cut, QC and packed for next day delivery
- Maintain a high on-time delivery rate
Distribution Manager
Office Depot
12.2000 - 03.2003
- Responsible for day-to-day operation in a pick and pack facility, with100 Associates
- Responsible for providing100% quality, ensuring strong customer service and on-time deliveries
- Prepared forecast, budget and planned for daily production and manpower needs
- Prepared Associate performance reviews and handled all safety issues
- Oversaw each department to ensure products get properly received, picked, packed and shipped
- Developed supervisors for coaching, counseling and motivating associates to attain high performance and associate morale
- Monitor all operational policy and procedures
Education
Bachelor Arts Degree -
Fresno State University
Fresno, CAAssociate Arts Degree -
Chabot College
Hayward, CASkills
- Clear Communicator
- Personnel Supervision
- Proven Leadership Experience
- Team Development
- Quality Management
- Strong Computer Knowledge
- Workflow Optimization
- Safety and Internal Audits
- Sales
- Strategic Planner
- Materials Management
- Financial Budgeting
- Effective Negotiation Skills
- Workflow Optimization
- Manage J-I-T Programs
- Professional Attitude
- Inventory Management
- Service Excellence
Timeline
General Manager
Source Select (3PL Company)
06.2020 - Current
Distribution Center Manager
Restoration Hardware
07.2015 - 06.2020
Northern California Distribution Manager
Cambria
12.2013 - 06.2015
Operations Manager
Anixter Inc
09.2003 - 11.2013
Distribution Manager
Office Depot
12.2000 - 03.2003
Bachelor Arts Degree -
Fresno State University
Associate Arts Degree -
Chabot College
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