Jackson Griffin
Davidson,NC
Summary
Industrious and enthusiastic Manager proven to consistently meet productivity goals and business and customer service objectives. Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving customer issues to maximize satisfaction and meet targeted service level.
Overview
3
3
years of professional experience
Work History
Warehouse Employee
Bluebell Creameries
Charlotte, NC
10.2021 - Current
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Pizza Delivery Driver
DiMaggios
Davidson, NC
07.2021 - Current
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
Manager
Wendys
Cornelius, NC
10.2019 - 06.2021
- Recorded inventory sales into organization's weekly income report.
- Directed staff and managed annual capital budget.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Conducted monthly inventories of raw materials and components on work floor.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Education
High School Diploma -
William Amos Hough High School
Cornelius, NC06.2020
Skills
- Cash Register Operations
- Order Fulfillment
- Reliable and Responsible
- Motivated Team Player
- Strong Attention to Detail
- Customer Service
- Customer Relationships
- Payment Processing
- Problem Solving
- Heavy Lifting
Timeline
Warehouse Employee
Bluebell Creameries
10.2021 - Current
Pizza Delivery Driver
DiMaggios
07.2021 - Current
Manager
Wendys
10.2019 - 06.2021
High School Diploma -
William Amos Hough High School