Summary
Overview
Work History
Education
Skills
Certifications and Competencies
References
Timeline
Generic

E A Castillo

Dallas,TX

Summary

Spirited and experienced Scheduling Coordinator with a strong ability to manage complex schedules and multiple calendars. Proficient in Excel with a proven track record of thriving under tight deadlines, ensuring smooth execution of production schedules and timelines. Extensive background in the entertainment industry across various departments, bringing a wealth of knowledge and expertise. Possesses strong administrative abilities for handling confidential information discreetly. Dedicated to fostering efficient communication and scheduling within production teams, excelling at supervising schedules and projects for timely completion. Recognized for excellent interpersonal, leadership, communication, and organizational skills, poised to make a significant impact in any role.

Overview

21
21
years of professional experience

Work History

Assistant Stage Manager/Student Performance Stage Manager

The Dallas Opera
09.2003 - 05.2010
  • - Aligned varied and complex schedules between departments without incurring union infractions.
  • - Prepared, maintained, and distributed documentation pertinent to current in-house theatrical production.
  • - Directed 200+ production personnel of varying disciplines, backgrounds, and countries of origin for polished performances and events.
  • - Led meetings with departmental heads, supervisors, and staffers in accordance with venue, company, and union policy.
  • - Assisted with sensitive internal investigations relative to union infractions and provided advocacy on union policy changes.
  • - Executed negotiated contractual obligations and union policies productively with union representatives (AGMA, AEA, IATSE).

Patron Services Assistant/Theater Attendant

The City of Plano, TX – Plano Stages
04.2004 - 01.2014
  • - Produced Manager on Duty reports/notes daily for streamlined productivity.
  • - Supervised and trained rotating volunteer staff members for efficient event operations.
  • - Created and managed internet marketing materials to promote Plano Stages venues and events.
  • - Formulated event and sales reports to track progress of venue-produced events.

Recruitment Coordinator

Brinks, Inc
08.2014 - 04.2015
  • - Supported HR representatives across U.S acting as primary liaison for potential candidates.
  • - Managed candidate flow through proper scheduling of pre-employment steps to meet hiring needs.
  • - Participated in HR departmental meetings to streamline processes.
  • - Identified job marketplace trends to plan for attrition and meet company demands.

HR Contractor Coordinator/Administrative Assistant (TEMP)

Stage Corps, LLC
05.2015 - 10.2016
  • - Facilitated communication between clients, venue staffers, and event/stage labor for efficient operations.
  • - Sourced staff labor, equipment, and properties through in-house and third-party vendors for events and programs.
  • - Generated vendor proposals via web services to create business opportunities in non-theatrical settings.
  • - Built and maintained social media presence to promote the Stage Corps Brand.
  • - Interviewed and assessed skill level of potential applicants for various contract positions.

Self-Employed

Self-employed
01.2018 - Current
  • - Forecast trends and create workshops to adapt to the changing entertainment industry.
  • - Collaborate with skilled artisans in event production.
  • - Provide human elements to the written landscape.

Customer Service Associate

H-E-B e-store
09.2022 - Current
  • - Deliver personalized service according to consumer requests in alignment with H-E-B brand standards.

Education

Bachelor of Fine Arts in Theatre -

Stephen F. Austin State University
Nacogdoches, TX

Stage Management Apprenticeship -

Milwaukee Repertory Theater
Milwaukee, WI

Skills

    • Customer Service
    • Schedule Management
    • Problem Resolution
      • Staff Coordination
      • Project Management
      • Team Collaboration

Certifications and Competencies

Microsoft Office (Word, Excel, Outlook, PowerPoint), Mac and PC proficient, PeopleSoft Human Resources software, Adobe Creative Suite (Photoshop), Audio/Visual equipment operation, Lighting consoles (Jands Vista, ETC Element, ETC Ion), IAVM Certified Crowd Manager

References

Available upon request

Timeline

Customer Service Associate

H-E-B e-store
09.2022 - Current

Self-Employed

Self-employed
01.2018 - Current

HR Contractor Coordinator/Administrative Assistant (TEMP)

Stage Corps, LLC
05.2015 - 10.2016

Recruitment Coordinator

Brinks, Inc
08.2014 - 04.2015

Patron Services Assistant/Theater Attendant

The City of Plano, TX – Plano Stages
04.2004 - 01.2014

Assistant Stage Manager/Student Performance Stage Manager

The Dallas Opera
09.2003 - 05.2010

Bachelor of Fine Arts in Theatre -

Stephen F. Austin State University

Stage Management Apprenticeship -

Milwaukee Repertory Theater
E A Castillo