Confident Staffing and Recruiting Manager with deep commitment to organizational development. Driven to locate top talent through consistent prospecting and interviewing. Leverages social media knowledge and job boards to liaise with potential candidates and drive company exposure. Trained in conflict management and leadership. Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines, marketing plans and advertising strategies.
Overview
8
8
years of professional experience
Work History
Lead Staffing Manager
The Key Care Of Florida
Ft.Lauderdale, United States
02.2016 - Current
Performed sourcing, interviewing, negotiations, and hiring.
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 150+ new employees.
Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
Liaised between multiple business divisions to improve communications.
Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
Created and implemented forward-thinking initiatives to improve employee engagement.
Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred and promoted employees.
Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
Member Service Specialist
DentaQuest
Doral, Flordia
02.2014 - 02.2016
Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
Resolved concerns with products or services to help with retention and drive sales.
Recommended specific products and services in alignment with individual needs, requirements and specifications.
Assisted members with correcting account, service and system issues by educating on required forms and technical processes.
Maintained updated knowledge of internal processes and industry best practices to optimize service delivery.