AISHA MITCHELL
Naples,FL
Summary
As a youthful professional eager to expand my experience in childcare and administration, I bring a dynamic blend of skills and enthusiasm to every role. With a solid foundation in nurturing and supporting children's development as a private nanny and teacher's assistant, I excel in creating secure, engaging environments that foster growth and learning. In administrative roles, such as my experience as a front-office assistant and lead after-school counselor, I have honed my organizational prowess and attention to detail, ensuring smooth operations and efficient communication. My background as a TO-GO specialist reflects my commitment to customer service excellence, where I've consistently delivered exceptional service while managing complex logistics. With a passion for learning and a proactive approach to challenges, I am poised to contribute positively to any team, bringing adaptability, professionalism, and a dedication to exceeding expectations.
Overview
4
4
years of professional experience
Work History
Private Nanny
MPG
Naples, FL
06.2023 - 05.2024
- Provided routine care, including feeding, dressing, bathing, and diaper changes
- Performed light housekeeping related to the children, such as tidying play areas and managing laundry
- Communicated regularly with parents about daily activities, progress, and any concerns
- Adapted to the family's schedule and provided flexible support, including transportation to activities and appointments
- Prepared nutritious meals and handled errands relevant to the children's needs.
Front Office Assistant
Naples Classical Academy
Naples, FL
11.2022 - 06.2023
- Updated school databases, prepared reports, and responded to queries from staff
- Organized and managed files appropriately
- Reviewed documentation of visitors to ensure safe entry to campus
- Answered and directed incoming calls and messages to facilitate information for staff
- Assisted in building operations and other duties as assigned.
Lead After School Counselor
Naples, FL
09.2022 - 06.2023
- Developed and organized a variety of activities that are both educational and entertaining, including arts and crafts, sports, academic support, and special events
- Led and mentored a team of after-school counselors, providing guidance, support, and performance feedback
- Oversaw and ensured the safety and well-being of students at all times, including during transitions between activities and when parents or guardians arrived for pick-up
- Worked closely with school administrators and teachers to align after-school activities with the school's educational objectives and policies
- Stayed current with best practices in child development and after-school programming by attending workshops, training sessions, and other professional development opportunities.
Teacher's Assistant
Cree's Corner
Naples, FL
01.2023 - 05.2023
- Provided comfort and support to toddlers, helping them feel secure and cared for in the classroom
- Assisted with diaper changes and potty training, maintaining hygiene and comfort for the children
- Helped manage and redirect challenging behaviors calmly and constructively, using strategies like redirection and positive discipline
- Prepared materials and set up the classroom for daily activities, including arts and crafts, storytime, and sensory play
- Engaged children in activities that promoted their cognitive, motor, and social skills, tailored to their developmental stage.
TO-GO Specialist
Outback
Naples, FL
06.2022 - 08.2022
- Efficiently operated the restaurant's order management and POS systems to handle orders and process payments
- Assembled and packaged orders neatly and correctly, ensuring all items, including side dishes, condiments, and utensils, were included
- Addressed any concerns or complaints professionally and worked to resolve issues to the customer's satisfaction
- Recommend additional items or modifications to enhance the customer's order and overall experience
- Followed all safety and sanitation guidelines, including proper handwashing, glove use, and equipment cleaning.
TO-GO Specialist
Chilis
Naples, FL
08.2020 - 12.2021
- Liaised with third-party delivery services, ensuring that they pick up the correct orders and handle them appropriately
- Monitored the status of delivery orders and communicated with delivery drivers to provide accurate pickup and delivery times to customers
- Monitored and managed inventory for takeout supplies, alerting management when stock levels were low
- Communicated effectively with kitchen staff, servers, and management to ensure smooth operation and timely order fulfillment
- Implemented changes based on customer feedback to improve the TO-GO service.
Hostess
Olive Garden
Naples, FL
03.2020 - 07.2020
- Managed wait times and updated guests on their table status during busy periods
- Addressed immediate guest concerns or complaints and escalated them to the manager if necessary
- Provided for special requests, such as high chairs for children or seating preferences for guests with disabilities
- Trained new hostesses and ensured they understood the duties and standards expected
- Assisted with closing duties, such as ensuring the host area was clean and organized for the next shift
- Performed other duties as assigned.
Education
No Degree -
Culinary Institute of America
05.2022
No Degree -
Florida Southwestern State College
05.2019
Skills
- Childcare
- Routine care
- Diaper changes
- Feeding
- Bathing
- Classroom Assistance
- Arts and crafts
- Storytime
- Sensory play
- Administrative Tasks
- Database management
- Report preparation
- File organization
- Customer Service
- Order management
- POS systems
- Handling inquiries
- Safety and Sanitation
- Hygiene guidelines
- Glove use
- Equipment cleaning
- Communication
- Regular updates
- Effective interaction
- Clear communication
- Adaptability
- Flexible scheduling
- Varied responsibilities
- Different environments
- Team Leadership
- Mentoring
- Guiding
- Providing feedback
- Fostering teamwork
- Problem Solving
- Addressing concerns
- Managing behaviors
- Implementing improvements
- Organization
- Task management
- Prioritization
- Maintaining structure
Languages
English
Native/ Bilingual
Timeline
Private Nanny
MPG
06.2023 - 05.2024
Teacher's Assistant
Cree's Corner
01.2023 - 05.2023
Front Office Assistant
Naples Classical Academy
11.2022 - 06.2023
Lead After School Counselor
09.2022 - 06.2023
TO-GO Specialist
Outback
06.2022 - 08.2022
TO-GO Specialist
Chilis
08.2020 - 12.2021
Hostess
Olive Garden
03.2020 - 07.2020
No Degree -
Culinary Institute of America
No Degree -
Florida Southwestern State College
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