Summary
Work History
Education
Skills
Timeline
Overview
Generic

Andrea Rudd

Sales
Knox,TN

Summary

Seasoned Sales Associate with consistent record of exceeding quotas in sales environments. Delivers exceptional customer service and product expertise to drive customer satisfaction ratings. Proficient in use and troubleshooting of POS systems.

Work History

Sales Associate Specialist

White House Black Market
Knoxville, TN
10.2021 - Current
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items and join reward programs.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.

Payroll Processor

Complete Personnel Solutions
Dalton, GA
01.2003 - 01.2021
  • Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
  • Maintained consistent knowledge of multi-state and local tax regulations.
  • Checked figures, postings and accounting documents for correct entry, mathematical accuracy and proper coding.
  • Reconciled all payroll liabilities to general ledger and prepared monthly payroll accrual entries.
  • Verified on-time submission of payroll taxes and within constraints of Internal Revenue Service.

Owner/Operator

Knox Burgers And Were Cooking Resturants
Knoxville, TN
01.2015 - 01.2018
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Managed day-to-day business operations.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Reconciled daily sales, returns and financial reports in QuickBooks.

Owner/Operator

HR Comp Insurance Companies
Knoxville , TN
01.2010 - 01.2017
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Managed day-to-day business operations.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
  • Aligned branding initiatives and sales strategies with client goals.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.

Director of Operations

Business Personnel Services
Knoxville, TN
01.2005 - 01.2009
  • Defined, implemented and revised operational policies and guidelines.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Kept up-to-date with industry trends and identified areas of opportunity to drive improvements.

Claims Specialist`

State Farm
Dalton, GA
01.1999 - 04.2003
  • Reviewed new files to determine current status of injury claim and to develop plan of action.
  • Implemented improvements in manual and electronic billing procedures.
  • Reported policy changes and company conditions affecting customer satisfaction.
  • Escalated files with significant indemnity exposure to supervisor for further investigation.

Education

High School Diploma -

Southeast High School
Dalton Ga
01.1994 - 05.1997

Associate of Science - Criminal Justice

Pellissippi State Community College
Knoxville, TN
01.2021 - Current

Skills

Sales expertise

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Timeline

Sales Associate Specialist

White House Black Market
10.2021 - Current

Associate of Science - Criminal Justice

Pellissippi State Community College
01.2021 - Current

Owner/Operator

Knox Burgers And Were Cooking Resturants
01.2015 - 01.2018

Owner/Operator

HR Comp Insurance Companies
01.2010 - 01.2017

Director of Operations

Business Personnel Services
01.2005 - 01.2009

Payroll Processor

Complete Personnel Solutions
01.2003 - 01.2021

Claims Specialist`

State Farm
01.1999 - 04.2003

High School Diploma -

Southeast High School
01.1994 - 05.1997

Overview

36
36
years of professional experience
4
4
years of post-secondary education

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Andrea RuddSales