Amanda Kruger
Orlando,FL
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Health Insurance Agent
USHEALTH Group
06.2023 - Current
- Educated clients about health insurance coverage options, benefits and costs.
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
- Assisted clients with filing and tracking health insurance claims to facilitate swift settlements.
- Medical Underwriting
- Calculated premiums and established payment methods for sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Generated leads through cold-calling, networking and other outreach methods.
- Evaluated competitors' products and services to gain competitive advantage.
Sales Consultant
Ceresti Health Care
06.2022 - 06.2023
- At Ceresti Health Care, a startup specializing in supplemental health care services for families with older, ill family members, I excelled as a Sales Consultant
- My role was pivotal in connecting with potential clients and helping them navigate complex healthcare solutions
- Responsibilities included: - Identifying and engaging prospective customers
- Conducting in-depth consultations to understand unique needs and challenges
- Presenting tailored healthcare solutions effectively
- Collaborating with cross-functional teams to ensure top-quality care.
Medicare Insurance Agent
Select Quote Senior
07.2021 - 01.2022
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Interviewed applicants and explained scope of different available benefits.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Assisted clients with completion of applications and paperwork.
- Worked effectively in fast-paced environments.
Life Insurance Agent
American Income Life
12.2021 - 06.2022
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Marketed life insurance products to increase customer bases and revenue.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
Salon Director
Sun Seekers
12.2019 - 02.2021
- Recruited and hired salon personnel bringing expertise, enthusiasm and talent to business.
- Mentored salon employees in upselling techniques and tried-and-true marketing methods to enhance service and boost sales opportunities.
- Conducted employee performance assessments and provided feedback that would help workers reach monthly goals.
- Maintained client waiting area, ensuring that it was always spotless and neat.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Maintained general appointment calendar and set shift schedules.
- Managed cash flow, business transactions, banking, and accounting processes.
- Coached and trained employees to optimize performance and achieve demanding business objectives.
Assistant Director
Sun Tan City
10.2016 - 08.2019
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Trained and mentored new employees on industry practices and business operations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
N/A - Psychology
University of Wisconsin Parkside
Kenosha, WI12.2020
General Education -
Western Technical College
La Crosse, WI05.2019
Skills
- Proficient in Microsoft, Excel, PowerPoint, and QuickBooks
- EAPP software and CRM
- Critical Thinking
- Conflict Resolution
- Negotiation Abilities
- Data Analysis
- Product Knowledge
- Networking Abilities
- Adaptability
- Client Prospecting
- Client Needs Analysis
- Bookkeeping Support
- Account Management
- Sales Reporting
- Customer Billing
- HIPAA Compliance
- Underwriting and Adjustments
Accomplishments
215 License
NPN: 19752767
Licensed in 18 states
Certification
215 License
NPN: 19752767
Licensed in 18 States
Timeline
Health Insurance Agent
USHEALTH Group
06.2023 - Current
Sales Consultant
Ceresti Health Care
06.2022 - 06.2023
Life Insurance Agent
American Income Life
12.2021 - 06.2022
Medicare Insurance Agent
Select Quote Senior
07.2021 - 01.2022
Salon Director
Sun Seekers
12.2019 - 02.2021
Assistant Director
Sun Tan City
10.2016 - 08.2019
N/A - Psychology
University of Wisconsin Parkside
General Education -
Western Technical College