Mason Billbrough
Lincoln,DE
Summary
Dedicated Dispensary Technician with strong customer service and communication skills. Assisted clients in product selection and ensured accurate dosing information, enhancing customer satisfaction. Committed to maintaining compliance with regulations and contributing to positive team dynamics.
Overview
4
4
years of professional experience
Work History
Dispensary Technician
Fresh Delaware
Seaford, DE
11.2025 - Current
- Assisted customers with product selection and provided accurate dosing information.
- Maintained inventory accuracy through systematic tracking and regular audits.
- Processed transactions efficiently using point-of-sale systems to enhance customer experience.
- Educated patients on product benefits and proper usage of cannabis products.
- Ensured compliance with state regulations and company policies during daily operations.
- Participated in ongoing training to stay informed about industry trends and product knowledge.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Experience working at two separate Fresh locations within Delaware.
Data Entry Clerk
Lourdes Aponte Medicine & Rheumatology
Lewes, DE
08.2022 - 01.2023
- Entered data accurately into company databases and spreadsheets.
- Assisted in maintaining organized records to support team efficiency.
- Verified data integrity and resolved discrepancies promptly.
Education
No Degree -
Cape Hen Lopen
Lewes, DESkills
- Patient information protection
- Patient education
- Customer service
- POS system operation
Timeline
Dispensary Technician
Fresh Delaware
11.2025 - Current
Data Entry Clerk
Lourdes Aponte Medicine & Rheumatology
08.2022 - 01.2023
No Degree -
Cape Hen Lopen