Priscilla Catlin
Atlanta,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
18
18
years of professional experience
Work History
Small Business Owner
PC Automotive Repair LLC
Atlanta, GA
06.2021 - Current
- Maintained relationships with existing clients by providing superior customer service.
- Implemented quality assurance processes to ensure product excellence.
- Managed daily operations of business, including hiring and training staff.
- Prepared staff work schedules and assigned team members to specific duties.
- Implemented efficient processes for ordering inventory and tracking deliveries.
- Established and maintained relationships with suppliers, clients, and other business partners.
- Ensured compliance with local, state, and federal regulations affecting business operations.
- Developed and maintained an online presence through website management and social media.
- Structured HR consulting services to support clients during organizational developments and changes.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Driver
People’s Transit
ATLANTA, GA
03.2023 - 06.2023
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Verified the contents of inventory loads against shipping papers.
- Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
- Inspected vehicles for mechanical items and safety issues prior to operating them.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Maintained accurate logs of vehicle inspections and repair status.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Adhered to company policies and procedures related to safety and security standards.
- Managed time efficiently when making multiple stops along designated routes.
- Picked up clients from specific locations to transport and drop off at destinations.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
Driver/Receptionist
Milton & Milton Auto Repair
ATLANTA, GA
07.2006 - 03.2023
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Adhered to company policies and procedures related to safety and security standards.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Maintained accurate logs of vehicle inspections and repair status.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Reported any vehicle malfunctions or accidents immediately to management.
- Drove trucks to and from job sites to deliver supplies.
- Operated a variety of vehicles safely in diverse weather conditions.
- Utilized GPS and maps for efficient route planning.
- Kept accurate records of deliveries and customer signatures.
- Enhanced customer satisfaction by providing courteous and professional service.
- Collected payments for goods delivered or unloaded.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Scheduled and confirmed appointments and meetings for management team.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
Package Handler
United Parcel Service, UPS
ATLANTA, GA
03.2020 - 01.2021
- Inspected packages for damages or defects and recorded any issues found.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Assembled containers or crates for large shipments using hand tools and power tools.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Participated in regular safety meetings and training sessions.
- Collaborated with team members on tasks such as sorting mail into designated bins.
- Organized packages according to type, size, destination, and other specifications.
- Assisted in loading delivery trucks with prepared packages.
- Resolved conveyor system issues by clearing jams and blockages.
- Followed company policies and procedures for secure package handling.
- Worked flexible hours, including weekends and holidays, to meet business needs.
- Assisted with loading and unloading of irregularly shaped or oversized packages manually.
- Maintained clean and organized work area, adhering to safety standards.
- Braced, padded and supported items in packages to prevent shifting and damages.
- Conducted package inspections for damage and reported discrepancies to supervisor.
- Complied with federal, state, and company regulations regarding package handling.
- Adapted to various environmental conditions in warehouse and outdoor settings.
- Collaborated with team members to improve workflow and increase productivity.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Secured items in truck by strapping over protective padding.
Education
High School Diploma -
06-1987
Skills
- Marketing tactics
- Budget Administration
- Regulatory Compliance
- Administrative Oversight
- Accounting oversight
Timeline
Driver - People’s Transit
03.2023 - 06.2023
Small Business Owner - PC Automotive Repair LLC
06.2021 - Current
Package Handler - United Parcel Service, UPS
03.2020 - 01.2021
Driver/Receptionist - Milton & Milton Auto Repair
07.2006 - 03.2023
Sylvan Hills High School - High School Diploma,
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