Eagle Regan
Sevierville,Tennessee
Summary
Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
Overview
2
2
years of professional experience
Work History
Advertising Sales Representative
Chelsea Plating Company
03.2024 - Current
- Created and presented media and advertising packages to prospective customers.
- Sold non-traditional advertising in niche publications, commercial publications, digital platforms, and direct mail formats.
- Increased advertising revenue by identifying and targeting potential clients in various industries.
- Collaborated with internal teams to develop creative advertising strategies that met client objectives and budget requirements.
Barista
South Press
08.2023 - 10.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Lead Barista
Starbucks
10.2022 - 08.2023
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
- Contributed to the establishment''s reputation for high-quality service by consistently exceeding customer expectations and maintaining a strong knowledge of menu offerings.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Cashier
Food City
03.2022 - 10.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
High School Diploma -
Gatlinburg Pittman High School
Gatlinburg, TN06.2024
Skills
- Customer Satisfaction
- Goal-Oriented
- Customer Service
- Client Relationship Management
- Internet savvy
- Advertising and marketing
- Relationship Building
Timeline
Advertising Sales Representative
Chelsea Plating Company
03.2024 - Current
Barista
South Press
08.2023 - 10.2023
Lead Barista
Starbucks
10.2022 - 08.2023
Cashier
Food City
03.2022 - 10.2022
High School Diploma -
Gatlinburg Pittman High School
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